I was going to give this location two stars but decided to give three because they were able to accommodate us at the last minute and the front desk clerk was especially friendly and efficient. However, I have to address several issues that arose during our stay, especially the lack of cleanliness and attention to detail in our room.
I included photos that speak for themselves but the bathroom was filthy. There was grime and gunk along the base of the shower plus random body hair inside of the shower. There was questionable gunk on the wall in the corner near the toilet and there seemed to be some sticky glue-like residue on the floor in front of the vanity. The carpet was sticky to the point where I was afraid to take off my shoes; it really needs a deep clean. The remote control was covered in some sort of old sticker that was unsuccessfully removed, so it was gooey and gross to the touch and certainly didn’t feel clean. The housekeeping really fell short on this room, especially at a time when cleanliness is essential to our health and safety.
Also, to top that all off, all of the amenities were unavailable...yet they still charge full price for the room. Not to mention this room was almost $200 for the night after taxes and that included my AAA discount. No hot breakfast, no pool and no gym. They supplied a “grab and go” breakfast which was nothing more than a bottle of water, a banana and a granola bar that was the health equivalent of a candy bar.
I’ve stayed at several Hampton Inns across the country and I would not return nor would I recommend this location. The value simply wasn’t there and turned out to be a disappointing stay.