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All reviews la poza excellent location room service is safe location other hotels gym zone airport
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Reviewed 4 April 2022

I wanted to stay in the best district zone 10 our last day in Guatemala City. We found Clarion Suites to be at the top of the list for comfort and excellent location to get to the airport easily the next morning. The rooms were plush and the beds are comfortable. Filtered drinking water in the rooms was a big plus. La Poza, a Jungle room scene where the breakfast is served is really an experience, along with tropical plants, Myan rocks and a waterfall. Great breakfast and dinner house. Very attentive professional staff. The front desk printed our Boarding passes and vaccine requirements for the airport. Everything was excellent. 5 stars!

Room tip: All rooms have filtered drinking water, Comfortable beds, great view, safe location, close to airport. Zone 10.
Date of stay: March 2022
    • Value
    • Location
    • Service
Thank mauijonevan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mirza Santos, Other at Clarion Suites Guatemala, responded to this reviewResponded 4 April 2022

Thank you for taking the time to post a review of your stay. It's great to hear that you liked hotel cleanliness, friendly hospitality, service,facilities and that our accommodations was fit your needs, exceeding your expectations.
Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 July 2021

The Clarion Suites is your standard business hotel with nice big rooms and a gym and restaurant on the premises. It is located in zone 10, which is a nice and safe part of Guatemala City.

The hotel is 15 mins/10 USD drive from the airport, which is very convenient.

Date of stay: July 2021
    • Rooms
    • Cleanliness
    • Service
Thank explorer2007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hotel Clarion Suites Guatemala, Other at Clarion Suites Guatemala, responded to this reviewResponded 26 July 2021

Thank you for taking the time to share your comments, we are pleased your stay has been pleasant. We will be awaiting for your next visit !!

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Reviewed 13 April 2021 via mobile

I have stayed two times in the last two months, first during 2 weeks and later only 1 week. Arrived tired from office and every time I choose to call room service the call either was not picked up, had to call at least 4 times, and twice I had to go down to ask personally what to order, other times I had to call the front desk to assist but was not of any help either. The rooms are clean and most of people is attentive, but the room service is just really bad.
I am recommending other colleagues to choose other hotels in the zone.

Date of stay: March 2021
Trip type: Travelled on business
Thank pantraveler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Hotel Clarion Suites Guatemala, Other at Clarion Suites Guatemala, responded to this reviewResponded 25 May 2021

Thank you for taking the time to complete our online survey regarding your stay at our hotel and sorry for the inconvenience you had during your stay.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to improve our service to create an enjoyable experience for each of our guests. We hope to have the opportunity to serve you in a future stay!

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Reviewed 12 February 2020

The suites are large and comfortable and the price is usually one of the more competitive in the area...basically a good deal for the money. They usually allow for an early check in which I also appreciate. They also seem less up tight about having outside guests visits than some of the other Guatemala City hotels.

Date of stay: February 2020
    • Value
    • Location
    • Service
1  Thank Dan0001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Revenuemanager502, Revenue Manager at Clarion Suites Guatemala, responded to this reviewResponded 13 February 2020

Thank you for taking the time to share your comments, we are glad your stay was comfortable.

We hope to see you soon.

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Reviewed 13 December 2019

The staff were super friendly and the location was great. The only issue was that the AC couldn’t quite cool the room to our liking, but we like it really cool. The bed was quite comfortable and the shower was great.

Date of stay: December 2019
Trip type: Travelled with friends
Thank 627morrism
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Revenuemanager502, Revenue Manager at Clarion Suites Guatemala, responded to this reviewResponded 13 December 2019

Thank you for taking the time to share your comments, we are pleased your stay was comfortable.

We hope to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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