We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Hotels.com
Expedia
ZenHotels.com
US$65
View deal
Booking.comUS$85
Agoda.comUS$85
FindHotel
View all 8 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (496)
Filter reviews
496 results
Traveller rating
244
190
38
10
14
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
244
190
38
10
14
Show reviews that mention
All reviews la poza excellent location room service is safe location other hotels gym zone airport
Selected filters
Filter
Updating list...
3 - 8 of 496 reviews
Reviewed 13 April 2021 via mobile

I have stayed two times in the last two months, first during 2 weeks and later only 1 week. Arrived tired from office and every time I choose to call room service the call either was not picked up, had to call at least 4 times, and twice I had to go down to ask personally what to order, other times I had to call the front desk to assist but was not of any help either. The rooms are clean and most of people is attentive, but the room service is just really bad.
I am recommending other colleagues to choose other hotels in the zone.

Date of stay: March 2021
Trip type: Travelled on business
Thank pantraveler
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel Clarion Suites Guatemala, Other at Clarion Suites Guatemala, responded to this reviewResponded 25 May 2021

Thank you for taking the time to complete our online survey regarding your stay at our hotel and sorry for the inconvenience you had during your stay.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to improve our service to create an enjoyable experience for each of our guests. We hope to have the opportunity to serve you in a future stay!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2020

The suites are large and comfortable and the price is usually one of the more competitive in the area...basically a good deal for the money. They usually allow for an early check in which I also appreciate. They also seem less up tight about having outside guests visits than some of the other Guatemala City hotels.

Date of stay: February 2020
    • Value
    • Location
    • Service
1  Thank Dan0001
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Revenuemanager502, Revenue Manager at Clarion Suites Guatemala, responded to this reviewResponded 13 February 2020

Thank you for taking the time to share your comments, we are glad your stay was comfortable.

We hope to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2019

The staff were super friendly and the location was great. The only issue was that the AC couldn’t quite cool the room to our liking, but we like it really cool. The bed was quite comfortable and the shower was great.

Date of stay: December 2019
Trip type: Travelled with friends
Thank 627morrism
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Revenuemanager502, Revenue Manager at Clarion Suites Guatemala, responded to this reviewResponded 13 December 2019

Thank you for taking the time to share your comments, we are pleased your stay was comfortable.

We hope to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2019

This hotel is really really good and not too expensive. The suites are clean, modern furniture, amazing pillows with confortable beds. The breakfast is ok, You van have espresso If You want, and that is a good thing for ones who don't love americano coffe. A Little bit cold at breakfast. And no vanity kit in the bathroom

Date of stay: November 2019
Trip type: Travelled with friends
2  Thank BajkaZsuzsa
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Revenuemanager502, Revenue Manager at Clarion Suites Guatemala, responded to this reviewResponded 2 December 2019

Thank you for taking the time to share your comments, we are pleased your stay was comfortable.

We hope to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2019

After a new experience of only being able to use a digital key (no cards), it was up hill from there. The rooms are pristine and the staff is stellar. The Manager (Christian) was sincerely there to make us feel welcome, comfortable, and ready for whatever we would need. I was very impressed with his sincerity Go just for the buffet breakfast and you will want to stay at the hotel for just that alone. A couple trinket vendors outside, but we did not see a need to leave the hotel. Shuttle was clean and on time. Will be staying there with our associates in the future.

Room tip: The higher, the better. Beautiful views.
Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Davidthedoglover
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Revenuemanager502, Revenue Manager at Clarion Suites Guatemala, responded to this reviewResponded 13 December 2019

Thank you for taking the time to share your comments, we are pleased your stay was comfortable.

We hope to see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews