Super easy to book online and was a smooth process when getting and returning the car. The car was... read more
Super easy to book online and was a smooth process when getting and returning the car. The car was... read more
Had a great experience renting here. They allowed us to rent at the international airport and drop... read more
From the very first time we rented, we have had great service...I unfortunately run on island time......even on the mainland...It isn't uncommon for me to call/text/email when I'm on the way to the mainland, and they are always there to pick us up! I wouldn't recommend being last minute for drop off...but if it happens, they will do their best to make it work for you! Lastly, they are honest....HUGE!! I lost a cell phone in a vehicle and it was returned the next day with no worries....The only option I will consider!
Dear Jodi,
Thank you for always choosing our rental services – you’re the best! We sincerely appreciate your wonderful and kind comments about our staff, as it encourages us to continue improving our services. Also, thank you for providing your tips for your fellow travelers. I am glad to hear that your cell phone was found and returned to you. We look forward to your next visit. Until next time!
Best regards,
Aimee Smyre
We have rented from Crystal Auto at Belize airport for many years now. It is always our rental place of choice when we are there. They have always been helpful, kind and have taken good care of us. Getting a cooler for the car is a nice touch! Crystal is the best!
Dear LadyKathleen,
You are the best for renting from us for many years! Thank you a million! We appreciate your
business and we are always here for you whenever you come to visit. Thank you for the sweet
review and have a wonderful day!
Warm regards,
Rina Esmalla
I rented my car from Crystal Auto as I went to Tikal, Guatemala. As far as I know Crystal Auto is the one rental car company that allows and gives you the paper works to take the car across the border. I reserved my car ahead by calling the US number and when I got to their Belize airport office my car was ready and so are the paper works. Checking in was quick. I had to sign some papers gave my card for payment and security amount and I was on my way. Overall it was a good experience and the car was in a good condition. I would recommend renting their cars.
Dear Khalid_phx,
Thank you for taking the time out of your busy schedule to provide your helpful review. I am glad to
hear that our services met your expectations and that everything was easy and quick so that you can
be on your way to get most out of your Belizean and Tikal adventure experience. It is our goal to
meet the needs of all our customers and ensure our services are as efficient as can be. We hope to
serve you again in the future. Thank you again for the feedback!
Best regards,
Benito Juarez
We have used Crystal every time we have been to Belize. They have an office conveniently located at the airport. Little things like supplying you with a cooler for you stay is a nice touch! A couple of times we have had a problem with the vehicle - they were quick to bring us another one at our location. Roads in Belize can be rough on a vehicle. ;-)
Dear ThreeFeathersRanch,
Thank for always choosing our services whenever you make your way down here – we truly
appreciate your business! Thank you for acknowledging the services that we offer, and we
apologize for the inconveniences when a problem with the vehicle arises as we do ensure all our
vehicles are well-maintained and in road-worthy condition for all our customers before they go out on
rent. It is regrettably true that our roads here are on the rough side, but it is part of the Belizean-
nature experience, and we advise to take your time while enjoying the scenery nature has to offer.
Thank you again for being a loyal customer and we are here awaiting your next visit!
Kind regards,
Rina Esmalla
We spent 7 days touring the back roads of Belize and Guatemala last month. The roads were not always paved, and not always smooth, but our Kia got us everywhere with no problems!
Especially helpful was Crystal Auto Rental 's information about the border crossing into Guatemala.
And both countries were gorgeous, the people friendly and helpful . Thanks for a great time!
Dear T-Bankey,
We are happy to hear that the Kia Soul successfully got you around Belize and Guatemala,
especially with some of our rough roads. It is a compact-sized vehicle, but it gets the job done which
we are happy to hear that it did. Thank you for acknowledging our efforts which inspire us to
continue to provide excellent services. We are thrilled to hear that you had a wonderful experience.
Thank you for allowing us to be of service to you and we are honored to have you again!
Kind regards,
Aimee Smyre
The communication with Chrystal Auto Rental was fantastic. The office is easy to locate right outside the airport doors and our car was in perfect condition and very comfortable. The service in the office was very quick and efficient, they had free coolers ready to lend and we rented a local phone for a low fee which came in very handy. They wanted us to drop the car at their main office but then gave us a ride to the water taxi. Their driver rushed to get us to our boat on time and we really appreciated the effort! Highly recommend.
Dear Mhberg,
Thank you for the acknowledging review! We are tickled to hear that you found the entire process of
renting from us easy from locating our airport location to having you shuttled to the water taxi in no
time. Thank you for the high recommendations and five-star review! We hope to be of serve to you
again soon!
Kind regards,
Aimee Smyre