We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Recommend

Super easy to book online and was a smooth process when getting and returning the car. The car was... read more

Reviewed 6 days ago
Ashly L
Would rent with them again!

Had a great experience renting here. They allowed us to rent at the international airport and drop... read more

Reviewed 1 week ago
nubwagger
,
Centennial, Colorado
via mobile
Read all 641 reviews
  
Recommended experiences in and around Belize City
Reviews (641)
Filter reviews
641 results
Traveller rating
568
43
12
5
13
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
568
43
12
5
13
Show reviews that mention
All reviews cell phone great car main office speed bumps airport location free ride no issues ran great rented a car local company no surprises water taxi terminal municipal airport international airport caye caulker san pedro jeep
Selected filters
Filter
Updating list...
506 - 511 of 641 reviews
Reviewed 1 September 2018 via mobile

We reserved a Jeep online for 10 days. It was clean and ready when we arrived, as expected.

Our jeep showed an electronic control error while we were driving to the opposite end of Belize. It still got us there, but wasn't running great. I called on the phone they had included in rental and they immediately sent a man with a new car over 5 hours to replace ours. We spent the day sightseeing and came back to a replacement 4WD Jeep. It ran perfectly the remainder of our trip.

Everything was hadled professionally. Everything was handled as fast as possible. Great customer service.

Date of experience: August 2018
Thank Jerry K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 September 2018

This review was a long time coming but I got back from Belize it seemed like the work on my desk made like bunnies and multiplied so many folds!!!
Anyhow, if you are traveling to Belize Crystal Car Rental provides friendly professional service. They were very easy to work with. I had booked hotel in Belize city a day earlier than the rest of my party to do some site seeing on my own thinking the hotel I book would provide shuttle to and from airport- my mistake. The fine print stated that they charge $US30 each way and I would need to meet the rest of my party at airport the next as we were heading south to Hopkins. I had already schedule a rental for a week with Crystal, so I called and they were able to add an additional day for only a little more. Plus the customer service person was able to drop the additional driver fee when I told her it was my husband who would be the additional driver!

Other party members rented elsewhere. We will not do that again. If you are renting several vehicles, I highly suggest you rent with Crystal. They provide a free cell phone and cooler. The way the cell phone works is you purchase minutes for local use. We added $US5 and was able to use it all week to arrange tours and what not. If the whole party had phones we could have more easily styed in touch without activating our international service which some party members did not have available.

ALSO: We rented a 4WD SUV but found that the roads in Belize are not as bad as all that. At no point did we feel in jeopardy if we were without 4WD - so if you are short on funds (keep in mind that fuel is about 2-3X more expensive in Belize than most US states) just drive careful in a passenger vehicle and navigate the roads with caution and you should be okay. In Hopkins, we did encounter packed dirt road for the last 3 miles to our rental that was bumpy and even with the rains that week it was not so bad.

The cooler- Here's the thing with the cooler. It is rather "warm" in Belize. (Don't mind me, I'm from the US Oven state of Arizona where in the summer we reach 110+ so Belize for me is not hot but warm.) If you are taking a road trip which we did - it is super nice to have a cold beverage/brew on hand - and if you are like me and enjoy exploring the local flavors from street stalls and markets- this allows for none wilting transport of such goods. Crystal will loan you one for free that is not large but adequate size for this purpose.

Furthermore, they were so understanding of my "no such thing as an internal compass" challenged self. On my last day I was attempting to reach the airport but promptly got lost- of course! I arrived a little later than planned or scheduled but I explained how I had gotten a little lost and the service person was so very understanding and did not access me the late fees. I wish that other rental places could be more accommodating when dealing with travels like myself who often times find themselves lost in a unfamiliar destinations.
So - for all these fabulous reasons I would recommend Crystal to all those that venture to Belize and I will return to renting from them once I return.

Date of experience: June 2018
2  Thank MrsJK69
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 August 2018

We had been told about this great company who looks out for tourists with a free loaner phone(don't forget to see how much rates are for your US based plan- crazy high....99 bucks for 1 GB!!) so this was really nice. They have a location at the Phillip Goldson Airport too! The car was clean and the guy from Crystal and I walked it together to document any dents etc...then we drove it for the week leaving Belize city and driving up to Corozal before heading back South to Caye Caulker then West to San Ignacio to meet friends. Our rental had letters missing so it read : Pa Rio

Great fun and trouble free!! Great folks to deal with!!

jeff

Date of experience: August 2018
Thank jeffkushner1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 August 2018

Loved this car company and yes going to Tikal works easy - it really is a straight shot. When our car was a bit delayed the owner Jay gave us a full lunch. Hassle free extension of rental.

Date of experience: August 2018
Thank Miriam Anne F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 August 2018

Very easy to get to, just across from the terminal. Very easy to rent from. Relatively inexpensive, but I would suggest paying a bit extra to get a newer car. 4 wheel drive isn't a bad idea, not sure if we really needed it where we went, but good to have. We had an Equinox with 50,000 miles and was 4 years old. It ran excellently, no problems and was in very good condition. Quickly checked back into at the airport...very easy. One side note, the drivers in Belize like to take their half out of the middle of the road and only move over a bit when driving past you. They do speed there, but I wouldn't recommend you doing that. Speed bumps seem to just pop out of the ground! Every thing is far away, we put 300 miles on the car in 6 days. Take your time, don't get upset, just go with the flow.

Date of experience: August 2018
Thank Jmielziner
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews