This review was a long time coming but I got back from Belize it seemed like the work on my desk made like bunnies and multiplied so many folds!!!
Anyhow, if you are traveling to Belize Crystal Car Rental provides friendly professional service. They were very easy to work with. I had booked hotel in Belize city a day earlier than the rest of my party to do some site seeing on my own thinking the hotel I book would provide shuttle to and from airport- my mistake. The fine print stated that they charge $US30 each way and I would need to meet the rest of my party at airport the next as we were heading south to Hopkins. I had already schedule a rental for a week with Crystal, so I called and they were able to add an additional day for only a little more. Plus the customer service person was able to drop the additional driver fee when I told her it was my husband who would be the additional driver!

Other party members rented elsewhere. We will not do that again. If you are renting several vehicles, I highly suggest you rent with Crystal. They provide a free cell phone and cooler. The way the cell phone works is you purchase minutes for local use. We added $US5 and was able to use it all week to arrange tours and what not. If the whole party had phones we could have more easily styed in touch without activating our international service which some party members did not have available.

ALSO: We rented a 4WD SUV but found that the roads in Belize are not as bad as all that. At no point did we feel in jeopardy if we were without 4WD - so if you are short on funds (keep in mind that fuel is about 2-3X more expensive in Belize than most US states) just drive careful in a passenger vehicle and navigate the roads with caution and you should be okay. In Hopkins, we did encounter packed dirt road for the last 3 miles to our rental that was bumpy and even with the rains that week it was not so bad.

The cooler- Here's the thing with the cooler. It is rather "warm" in Belize. (Don't mind me, I'm from the US Oven state of Arizona where in the summer we reach 110+ so Belize for me is not hot but warm.) If you are taking a road trip which we did - it is super nice to have a cold beverage/brew on hand - and if you are like me and enjoy exploring the local flavors from street stalls and markets- this allows for none wilting transport of such goods. Crystal will loan you one for free that is not large but adequate size for this purpose.

Furthermore, they were so understanding of my "no such thing as an internal compass" challenged self. On my last day I was attempting to reach the airport but promptly got lost- of course! I arrived a little later than planned or scheduled but I explained how I had gotten a little lost and the service person was so very understanding and did not access me the late fees. I wish that other rental places could be more accommodating when dealing with travels like myself who often times find themselves lost in a unfamiliar destinations.
So - for all these fabulous reasons I would recommend Crystal to all those that venture to Belize and I will return to renting from them once I return.