First and foremost their prices are fair unlike a lot of the places you rent from at the airport... read more
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AQ Belize Car Rental
5 1/2 Miles Phillip Goldson Highway | Phillip Goldson Intl Airport, Booth #9, Main Parking Lot, Belize City 00501, Belize
Open today: 8:00 am - 5:00 pm
Review Highlights
“Great experience at AQ!”
Dawn C
“AQ was great!”
Great experience with AQ Belize Car Rental! Great customer service, comfortable reliable car, and a... read more
Christian H
Boatdrinker
Miami, Florida
1037
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Tracy C
Sooke, Canada
44
via mobile
AQ was great. We didn't have any problems with the car. We picked it up in Belize city and drove to San Ignacio and then down to Placencia to drop it off. Ameena was great and responded quickly to all emails and was very accommodating when an issue arised and we had to rebook the trip the following month. We didn't lose money which was appreciated. We dropped the car off in Placencia to Saleem with no issues and just friendly people.
Date of experience: April 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aqcarrental2017, Guest Relations Manager at AQ Belize Car Rental, responded to this reviewResponded 13 May 2017
Dear customer,
Thank you so much for taking the time out to give us a review. I'll be sure to thank both persons for you. We are pleased that the service suited you well. Hope to have you with us again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mfinnerty12
Spokane, Washington
11
Used a credit card to hold the car, frauded weeks later. After getting a new credit card and used to pay for the car once in Belize, the man at the counter wondered why my card numbers did not match the one on the account. I explained why, and he said, "Oh! you're like the fourth person this has happened to!" Seeming more interested than worried. Then he mentioned that the previous customers he spoke with mentioned the thief was trying to buy things in Ohio, which is where my card was being charged.
Other than going through credit card fraud, the company was great.
Date of experience: April 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aqcarrental2017, Guest Relations Manager at AQ Belize Car Rental, responded to this reviewResponded 28 April 2017
Dear customer,
Thank you for taking the time out to review our services. We do appreciate having you with us.
AQ Belize takes this matter very seriously and apologizes for any discomfort. Base on your report, it would have been appropriate to contact the manager or owner. We will be conducting a full investigation and if you can assist by sending us the vender/receipt, so we can clear our good name. Email belizecarrental@gmail.com .
Thank you in advance for your cooperation. Hope to here from you soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
C Y
Dallas, Texas
123
Rent a midsize SUV for a few days. A Saturn SUV showed up with 180+miles. Spent quite a while to inspect and document dings and chips as you can imagine how many there are on a car like this,. The AQ guy also told me to ignore the engine light if it comes up because of carburetor (or catalytic converter, I forgot which one he said) :) Fortunately, the light never went up during my trip. Their price is good though.
About the gas, you return the car at the gas level when you get the car. So it can be anywhere in the gas dial. In my case, it was 1/4 full, and I returned it with 1/2 full. With Belize gas price (~US $5/gal), that effectively added ~$15 to the rental cost.
One of the traffic rules in Belize is that the car behind you has the right of way. What does that mean? When the car behind wants to go straight, and you want to make a left turn but cannot due to incoming traffic, you need to pull over to the right and let the car behind you go first. You may think this is risky to do if there is another lane on your right side. I don't think I have ever seen a road with more than 1 lane in each direction during my travel.
Date of experience: April 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aqcarrental2017, Guest Relations Manager at AQ Belize Car Rental, responded to this reviewResponded 13 May 2017
Dear customer,
Thank you for taking the time out to review our services. We appreciate having you with us and hope to see you again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MrDanHG
London, United Kingdom
104
Highly recommended. Great customer service, good price, 4x4 had very good tyres which you need for Belize roads, could have been a more fuel efficient engine though.
Date of experience: April 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aqcarrental2017, Guest Relations Manager at AQ Belize Car Rental, responded to this reviewResponded 21 April 2017
Dear customer,
Thank you for taking the time to review our service. We did appreciate having you with us and hope to see you again in the near future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
lisamusic
Spencerville, Ohio
4671
I rent cars all the time in the US so maybe my expectations were a little high. You be the judge. When we arrived, there was a long wait to get the car. We finally got a 2006 Chevy Trailblazer with 260,000 miles on it. Almost everything was broken. The passenger door panel was hanging loose, the overhead lights cracked, the plastic pulled out of the door by the handle, rear air didn't work, engine light repeatedly on and there was a noise that sounded like the transmission was going out. The car was filthy inside and out. Despite all of that, that wasn't my main concern. My main concern is that it wasn't reliable and we could be left out in the middle of nowhere without cell service. We had a flat tire on the third day. Expecting help, we called the office. They said it was our responsibility to have it repaired so we wasted the afternoon getting it repaired instead of site-seeing. Here's the rub - the representative said that even though we bought insurance, if something breaks while we have the car there is $1000 deductible. In other words, it breaks, you just bought them a new whatever. I know that the transmission is going out on that car and it is just a matter of time before the renter that has it at that time will have to buy them a new transmission at a cost of at least $1000 on top of the rental fee. I would rather have paid more and gotten a nicer, more reliable car but who would have thought they would rent a car with 260,000 miles on it and expect the renter to pay for the repairs. Go elsewhere.
Date of experience: April 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
aqcarrental2017, Guest Relations Manager at AQ Belize Car Rental, responded to this reviewResponded 21 April 2017
Dear customer,
Thank you for taking the time to write us a review. We do appreciate having you with us. We also apologize that your experience with us was not pleasant and we do intend to look into this situation seriously.
Policies concerning the deductible is clearly stated on our FAQ/terms&conditions page in the event anyone would like to be properly informed. We have never ever wrongfully charged any customer.
Again thank you for giving us a review.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC