Really good service from start to finish. I had read many prior reviews and was concerned about... read more
Really good service from start to finish. I had read many prior reviews and was concerned about... read more
We picked car at Philip S.W. Goldson International Airport and dropped in Placencia. Car wasn’t... read more
I inquired about a rental that would require a different drop off location for two different days. Salim over at AQ rental made sure the process went smoothly. The service is personalized and you really feel taken care of. I highly recommend them.
Dear customer,
Thank you for giving our affiliate (Car Rental of Placencia ) a review, I'll be sure to pass it on.
Long wait. Long paperwork process. Car oil warning light lit up on 3rd day. Waited for hours for a replacement, in the form of a beat up work site pick up truck. Tried to make the best of it. Later informed by email after leaving that AQ felt an oil leak repair was the renter's responsibility to pay although they could not identify the cause. They charged my credit card without my knowledge, and subsequently emailed me asking me to authorize the amount they already charged. Upon communicating my disagreement with the unauthorized charge and their logic, I received no response, no correction of the unauthorized charge, and had to contact my bank's fraud claim department.
Dear customer,
Thank you for taking the time to write a review. We do appreciate all comments and sincerely apologize for the experience you describe. However I'm a bit confused as we do not have any such vehicle on our fleet. Did you rent from us or our affiliate in Placencia? Kindly send us an email at info@aqbelizecarrental.com cc:belizecarrental@gmail.com
I rented a car from the aq auto rentals location in Placencia, They were very easy to work with, and I highly recommend them to others. Saleem and Jose were especially helpful and courteous. Thanks men!
Dear customer,
Thank you for taking the time out to review our affiliate. It's a pleasure to know they are taking care of customers in the best of ways.
If you're searching for a reasonably priced and well maintained vehicle to rent in Belize, AQ Car Rental is the One....I first rented from this establishment in 2016. There were a few minor issues with the vehicle. I called the following day to advise of the problems and was not expecting the following.....the agent asked that I return the vehicle as soon as possible; was met at the entrance as I pulled in, and was given an upgrade, free of charge, with the most sincerest of apologies.
I visited Belize again this past March and rented a 4dr, 5 seater SUV for the whole month with AQ again. I did some research this time, and found that for the size of the vehicle, AQ offered the best price.
Thank you Ms. Ameena, for your prompt responses to all my emails; and thank you ladies, for the professionalism shown and the warm smiles/demeanor that put your customers at ease.
I highly recommend that you rent from AQ when visiting Belize, you will not be disappointed!
See you soon!
Sherlene
Dear customer,
Thank you for taking the time out to review our services. We do appreciate your loyalty to us and hope to see you again soon.
When we go back to Belize, we'll definitely be using AQ Rentals again. When we arrived we got a 10 year old Honda CR-V with a giant crack in the passenger side, and various dents and wear and tear you'd expect a 10 year old car to have. At first, I was a little apprehensive, but driving around in Belize I came to understand that cracks in the windshield are a common, everyday thing. Dirt roads and rocks from large vehicles hitting your car isn't uncommon here at all. The folks were super helpful, we got a free cooler and a phone number to call for 24 hour assistance (we didn't need it but it was good to have!) To be honest, after driving the roads I was happy to have a car that wasn't in pristine condition. Pick up and drop off were quick (about 10-15 minutes) and you can walk right to it from the airport - be advised you'll need to pay $4 to exit the airport lot.
Dear customer,
Thank you for taking the time out to review our services. We appreciate you being so informative. We do look forward to your next visit with us.
I rented a car for 16days from AQ Belize. The car was great.
While I was in Belize a dear friend died and I had to reschedule my flight earlier than planned to attend the funeral. While the rental policy had said there were no refunds on signed contracts, the company was very kind and refunded a portion of my $ due to the circumstances. They said they always try to serve their customers correctly and it is my experience that they do just that. Next time in Belize I'll rent from them again.
Dear customer,
Thank you for taking the time to review our services. Condolences to you and your family. We do appreciate your time with us andown hope to have you with us in the future.