My husband and I stayed here for a week for our honeymoon. Everything was absolutely perfect! What made it so perfect was the small touches that the staff did. We would like to thank Irene, Stephanie, Luis, Ivan, Marcelo, Roberto and Chocolate for making this stay wonderful. The staff always went above and beyond to make our stay great. We met the owner the first day that we arrived. She recommended a few activities to do. We did a private tour for the cave tubing and zip lining. We didn’t want to be rushed so we opted this option and Jason was very personable, knowledgeable and funny. We did the Mayan Ruins, which is a bit of a hike to get there, but worth it in the end. 2 days of snorkeling with Chocolate, which was absolutely beautiful. Chocolate was just the best to do snorkeling with. Everyone needs a little Chocolate in their life!
The staff took the time to get to know you and they would tell us about their families, etc. They made great recommendations when we went into town via golf cart.The dirt road does have pot holes, but seriously my husband and I made the best of it by laughing and by seeing who better at avoiding the pot holes. They recommended Secret Beach, Elvis’s Kitchen and the Chocolate store by the public school.
Yes there was seagrass, but the gentleman cleaning it up tried their very best. They were out there when we woke up until about 5-6pm. If you have allergies, it may bother them. Take a Zyrtec and you will be fine. Every where you went had seagrass, but Portofino was by far the cleanest with it.
Yes there are mosquito’s, geckos, crabs, hermit crabs, iguanas, etc roaming the resort. Bring bug spray for the mosquitoes. Let’s face it, you are in the tropics on an island and they were there first.
The resort can not control Mother Nature, so complaining about bugs and the seagrass, come on!
The food at Portofino was fabulous! They gave great portions and it was all fresh. They will also accommodate food allergies. If you like fresh coconut, let the staff know and they will cut down a fresh one for you. Also try the Coco Loco, lobster bisque, almond crusted snapper, lobster tail, grouper, and ribeye. They were our favorites! Everything on the desert menu is wonderful! Stephanie went and got us fruit bread and they prepared it for us and it was delicious! We did the all inclusive for food and drinks. Also, if you leave at 6am for a activity and would like a smoothie(which they are fresh and great) let them know the night before and they will make it happen.
There’s really no words that can describe this place. It was perfect for us. Quiet and relaxing, we went during low peak which was great when we ventured out. We went from Sept 2-8.
We are already looking at our calendars on when we can return!!
-Michelle & Shawn
P.S Luis and Marcelo, can’t wait for more rum punches and Southern Belle’s with rino’s and bumblebees made from the limes!