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Reviewed 20 February 2018

My husband and I stayed at Portofino for 5 days over New Year's. This was our first time in Belize and we felt we really lucked out with Portofino! We enjoyed staying on the north part of San Pedro where it was a little quieter, but still found it very easy to get around. That said, there were days we didn't find a need to leave because we enjoyed Portofino so much. From the moment we first stepped of the boat onto Portofino's dock, the staff so welcoming and friendly - Matthew and Henry were amazing and always there when you had a question - same for Marcello, Ivan, and Luis who worked so hard at the bar and restaurant! We found the food to be well priced for the quality and the continental breakfast was substantial (and such a nice way to start your day on the restaurant deck overlooking the water!). Going to other resorts for dinner was very easy - Portofino made reservations for us and the restaurants have water taxis that will pick you up and bring you back. Though we ate at Portofino most nights because we loved the food and the atmosphere. While the beaches of San Pedro aren't much for swimming, Portofino had one of the most scenic beachfronts we saw and we took advantage of the free kayaks and water hammocks. We were there during the peak season and never felt like the resort was too crowded. It was a great place to relax and recharge. A tip: if you are travelling as a couple and want to go on any excursions with the Dive Shop, some of them have a minimum number of people, so let Roberto know what you'd like to do as soon as you arrive and he will help coordinate. We did a snorkeling trip to nearby Mexico Rocks that was amazing.

Date of stay: January 2018
Trip type: Travelled as a couple
2  Thank ChelseyandNick
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PortofinoBZ, Manager at Portofino Beach Resort, responded to this reviewResponded 20 February 2018

Hi Chelsey and Nick,

It was indeed a pleasure having you both here with us. Our entire team is very delighted to know that you both enjoyed your stay here with us and your trip to Belize on a whole.

Thanks a lot for taking the time to write us such an amazing review.

Hope to see you again in the near future.

Regards,

Management

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Reviewed 17 February 2018

From the moment we arrived, the staff at Portofino made us feel welcome and at home. The resort is cozy and quiet, with a perfect beachfront and dive shop just off the dock. The staff are friendly and easygoing, and were available to answer questions at all times. All of the transportation to and from the airport was quick and easy. The dive masters were great hosts also. The food was fantastic! If you like diving, highly recommend the dive package with the 2 free meals/day. The meals that are included truly are included - you can order whatever you want for breakfast and dinner. The wifi internet worked really well, and everything was simple and easy. Highly recommend!

Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank CalebT2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PortofinoBZ, Manager at Portofino Beach Resort, responded to this reviewResponded 18 February 2018

Hi Caleb,

We are all very happy to know that you enjoyed your stay with us here at Portofino. Thanks a lot for your kind words and for taking the time out to write us such a lovely review.

Hope to see you again in the near future.

Warm Regards,

Management

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Reviewed 1 February 2018

We just returned from a week at Portofino Beach Resort. We flew to Atlanta and then on to Belize City. We took a small plane to San Pedro via Tropic Air and it was an incredibly smooth transfer. Upon arrival in San Pedro, the resort arranged for a taxi to a local dock (Fido"s) for our water taxi to Portofino. We were warmly greeted by Matthew on the dock and escorted to the lobby where a lovely drink awaited us.

Matthew personally took us to our beautiful cabana directly on the beach. The room and view were gorgeous! We spent many hours just relaxing on the porch (hammock included!).

The wait staff and bartenders were all fantastic. The food was awesome and we never got bored with the menu. We purchased the meal and beverage package. We had breakfast and dinner daily and local beverages (mixed drinks, beer, and after dinner drinks included - wine and champagne not included)

We did venture into San Pedro via golf cart one rainy day. It is quite the adventure with many pot holes to dodge, but it was fun. In San Pedro, we took the recommendation of Portofino staff and had lunch at Elvi's Kitchen - complete with sand floor. We had the snapper with garlic butter and chipolte sauce - to die for!

My husband had 5 wonderful scuba dive adventures with the dive master directly on the Portofino dock. Most days, we had the pool completely to ourselves!

We typically have gone to large all inclusive resorts in the Caribbean, but have found the quality to have gone way down hill. We grew tired of the noise, poor food and beverage and masses of people at all inclusives.

If you are looking for a wild party atmosphere, this is not the place for you. If you want quiet, relaxation, gorgeous ocean views and excellent customer service, book Portofino!

Thanks to all of the staff for their fantastic service! We will be back!

Tami and Dan Hoff
Appleton, WI USA

Room tip: book the beach cabana directly on the ocean!
Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
7  Thank danandtami
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PortofinoBZ, Manager at Portofino Beach Resort, responded to this reviewResponded 1 February 2018

Hi Tami and Dan,

It was our utmost pleasure having you both here with us at Portofino, our entire team is happy to know that you both had a fantastic time. Thanks for taking the time out to write us such an awesome and detailed review.

We are looking forward to welcoming you on your next stay with us.

Management

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Reviewed 16 January 2018 via mobile

Perfect spot to escape your daily routine and recharge your batteries.
Amazing location, friendly staff and great food.
The great Mr. Matthews will greet you at the doc after a quick boat ride from San Pedro, and will make sure your stay is everything you wish for and more.
Marcellus always “got you” at the bar and the friendly Carrelis and Marco will make sure your buds taste are more than satisfy.
Quiet, relaxing you will find yourself glazing at magical views of sunrise over the water and stunning sunset behind the palm trees, and getting lost admiring the start in the clear night sky.

Date of stay: January 2018
Trip type: Travelled as a couple
Thank Patrick K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PortofinoBZ, Manager at Portofino Beach Resort, responded to this reviewResponded 16 January 2018

Hi Patrick,

We are very happy to know that you had an amazing stay while here with us at Portofino. Thanks a lot for taking time out to write us this review, much appreciated.

Hope to see you again in the near future.

Management

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Reviewed 14 January 2018

We just returned from a week (Jan 2-9, 2018) at the Portofino Resort. What a remarkable resort, exemplary service for our comfort and well being. Staff addressed us by our names immediately. Met us on the dock with a clean wash cloth, and then some rum punch when we walked to the resort. Matthew and Henry took care of our reservations and excursions. Luis, Marcel and the Green Parrot Bar kept the cold beverages coming. Ivan and Shiovellie were our servers who were the most polite wait staff. The food at the Green Parrot was truly amazing, delicious every night. Moh made sure we got to our destination by boat on time and safely.

Room tip: Any room will be great, all with an water view.
Date of stay: January 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank reedyrj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PortofinoBZ, Manager at Portofino Beach Resort, responded to this reviewResponded 14 January 2018

Hi Dear,

It was our pleasure having you here with us and we are very happy to know that you enjoyed every minute of your vacation.

Hope you decide to come visit us again in the near future.

Management

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