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All reviews great place to stay windward parkway mini fridge nice hotel staff was friendly hot breakfast clean rooms business trip yogurt bed was comfortable convenient location cabernet hp couch desk sink atlanta
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Reviewed 14 April 2022

Breakfast is low quality for Hyatt. The room needs serious updates. The popcorn ceiling doesn't help. and the bathroom is tiny. Usually queen bed normal for Hyatt but this location had full size bed. For the price, I would go to a different Hyatt property.

Date of stay: April 2022
    • Value
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Review collected in partnership with Hyatt Hotels
1  Thank jkmic
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
A K, General Manager at Hyatt Place Atlanta/Alpharetta/Windward Parkway, responded to this reviewResponded 15 April 2022

We appreciate you taking the time to share your feedback.

Your experience is not up to the quality and standard we usually provide for our guests. It's unfortunate you had such challenges with our breakfast offerings and that our facilities failed to exceed your expectations. We hold ourselves to a much higher caliber of service so we'll be sure to discuss your concerns moving forward.

We do hope you allow us another opportunity to share a more positive experience with you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2022

I stayed for 5 days in April 2022. The room was clean enough. The couch was old and tired, and the throw pillows stained. Could use a little upgrade. But the room was tidy, the shower stall was large enough, with a rain showerhead. Would have been a bit nicer if the water pressure was a bit better. Breakfast was okay; eggs and sausage or eggs and bacon, and the usual selection of bread. Get there too late, though, and you'll miss out on coffee or hot water. The dinner options at the "bar" are mediocre at best, but there's a ton of restaurants in walking distance. Staff was also very friendly.

Date of stay: April 2022
  • Trip type: Travelled on business
    • Value
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Thank nicolelA9979HU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
A K, General Manager at Hyatt Place Atlanta/Alpharetta/Windward Parkway, responded to this reviewResponded 15 April 2022

Thank you for taking the time to submit this feedback.

We are always working as hard as we can to provide the best stays for our guests. We regret to hear about your experience. We will share all of your concerns with our team moving forward. We hope you plan on staying with us again soon. We'd love to improve your opinion of us.

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Reviewed 6 April 2022

we had the most horrible experience over the 4 days of stay. The toilet and the sink in the room were clogged when we checked in. The front desk obliged to change our room. The bathroom door would not lock in the 2nd room and it was a huge inconvenience when you are sharing the room with a family of 4. The carpets in both the rooms were stained everywhere and the window seals were broken and looked very dirty. All the rooms had popcorn ceilings and just looked straight of an 80's motel. Motel 6 is more updated and modern looking than this hotel. Breakfast was extremely bad as well. There was just 1 person managing the kitchen and she would only come out of the kitchen when she felt like it. She took forever to replenish any food that was out and we had to wait for 10-15 mins each time for her to replenish the food. This was a consistently bad experience on all the 4 days we stayed there.

Date of stay: March 2022
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Review collected in partnership with Hyatt Hotels
Thank Hemanth C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
A K, General Manager at Hyatt Place Atlanta/Alpharetta/Windward Parkway, responded to this reviewResponded 6 April 2022

Thank you for taking the time to share your feedback, Hemanth.

We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward.

We hope you allow us the chance to share a more positive experience with you soon.

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Reviewed 30 March 2022

It was great everything was above standard bring more people next time I come.
Food was great because was excellent no bugs the cleanest I've ever seen a hotel room.
I wish I could've stayed longer it was good.

Date of stay: March 2022
  • Trip type: Travelled on business
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Review collected in partnership with Hyatt Hotels
Thank aprescod223
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
A K, General Manager at Hyatt Place Atlanta/Alpharetta/Windward Parkway, responded to this reviewResponded 31 March 2022

Thank you for sharing this glowing review!

We are delighted to hear about your experience at Hyatt Place! We truly appreciate your kind words regarding our team and services offered. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging.

We'd love to share another positive, fun experience with you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2022

Stayed here for my birthday and it was nice. Room was a great size, shower not to big but the bed was comfortable and clean. Was what I expected. Great Loca you. There is a Walmart and Target about 5 minutes away.

Date of stay: March 2022
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Review collected in partnership with Hyatt Hotels
Thank ShatonyA P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
A K, General Manager at Hyatt Place Atlanta/Alpharetta/Windward Parkway, responded to this reviewResponded 29 March 2022

Thanks for the great review!

It's wonderful you enjoyed your stay at Hyatt Place Atlanta Alpharetta Windward Parkway so much! We strive for excellence so we're thrilled you appreciated not only our spacious rooms and cozy beds, but also our cleanliness and location! Your praise lets us know we're doing our job!

We can't wait to host you again soon for another amazing experience!

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