The cashier had other non essential things to do instead of taking care of business like taking people's money. An employee came out, grabbed some food and ate it while at her work station and went right back to handling stuff without washing up. Only 2 people, out of at least 8 employees, were actually waiting on customers which explained the long line for a long time. Very unusual for this chain, the food is good but we will visit others and are not likely to return here.
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