We go to the Altamonte location usually but decided to try this location in Apopka. I should have known when there was no line that there was a reason. This one is nothing like the Altamonte store, not even the same "cool" vibe. The guy at the beginning of the serving line was clearly in another world and mumbled everything he said so that you had to ask him to repeat everything numerous times & then you just give up and smile and say uh huh. I wish I could submit a picture of my food, defintely NOT picturesque as in Altamonte. The rice didnt even cover the bottom of the tray and the cheese didnt cover the salsa. Dont get me wrong I did not NEED the normal portion I usually get and i usually take a lot home but I was extremely annoyed that it was so different then Altamonte. The employees are not happy to be there and do not have the "cool" vibe either. Not welcoming or helpful. They do not communicate well with one another so u r left to direct them of what is next :/ More annoying was watching the employees make their heaping and nicely made meal. I tried to call Chipotle to get an email to send the messy picture of their food. But Chipotle only has web based customer service and does not take complaint calls at all. Furthermore, you can only answer their q's online and cannot submit pics or tell them ur issue, so really they only do comment cards of yes and no :/ I love Chipotle's food and will be dining at the Altamonte one from now on.
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