The entire staff is welcoming and professional. Great waterpark, everyday. Clean and comfortable. Well stocked kiosk & market. Nice design and amenity features. Bistro is very good and fairly priced. Housekeeping excellent. Five nights with family every year since opening (ex-2020 natch). Worth it$$. Back next year!
Dear MCMDM1979,
We’re so happy to hear you continue to have a wonderful experience at Courtyard Anaheim. Thank you for sharing how you've found the ultimate place to be in Anaheim! We love having you back year after year, staying at Courtyard and spending lazier days at the waterpark. Let's reset the countdown until next time!
Sincerely,
Courtyard Anaheim Theme Park Entrance
You can read hundreds of reviews about the hotel itself. This review is for Charlotte Cool, the Manager on Duty.
We had an issue that needed to be resolved for our stay in June 2024. I won't get into the details, but I will say - we travel a lot, deal with a lot of hotel managers etc. Charlotte handled it way faster than we expected, and was very helpful and understanding.
5 stars for that. If the Manager on Duty is this kind and helpful to a customer who has not even paid or stayed yet, imagine how nice they are when you are an actual paying customer on site! Thank you Charlotte.
Dear ravi144a,
As an avid traveler, we appreicate this review so much. We are happy to have you as our guest and pleased Charlotte exceeded your expectations and was quickly responsive to your needs. Thank you for recognizing her and we look forward to seeing you soon.
Sincerely,
Courtyard Anaheim Theme Park Entrance
Outstanding hotel! We stayed 8 nights during Spring break and loved our stay! The rooms were huge! 2 showers .. so good to get ready quickly. We enjoyed star bucks, the staff super friendly, the store handy, the waterslides so much fun, the view from our balcony amazing, fireworks and the Matterhorn. The walk to downtown Disney was short. Thank you for helping us create the most amazing family memories!
Dear Liz,
We're thrilled to hear that you enjoyed your stay over Spring Break. We agree, the large rooms, waterpark, Starbucks and all amenities we offer make vacation that much easier. It’s such an honor to hear we could help make those amazing family memories. We look forward to seeing you every time you return to Anaheim!
Sincerely,
Courtyard Anaheim Theme Park Entrance
Terrific hotel. Its the fancyness you expect from a Courtyard...but amazing in that it has thought through your every logistical need for a Disney Trip. Son LOVED the bunk bed and the water park. The cafe had a perfect selection of yummy non fried food. The food shop had great drink and ok snack selection. Walk was super easy from the park. So glad we 'downgraded' from the Disneyland Hotel to this one.
Dear Kelizabethk2015,
Thank you for your wonderful review! We're thrilled to hear that you had a comfortable stay with us and loved learning how much your son enjoyed the bunk beds and waterpark. It’s so much fun to hear back from guests who are staying with us for the first time. We hope to see you again next time you come to Anaheim.
Sincerely,
Courtyard Anaheim Theme Park Entrance
Desiree at the front desk did a "wonderful" job!
She is definitely what is best about Marriott.
She is caring, conscientious and is willing to provide the best service.
Dear drstuartbassman,
We loved reading your review today. We’re so happy to hear Desiree was both caring and professional. We recognize how important first impressions are and hope to welcome you back for your next Disneyland getaway!
Sincerely,
Courtyard Anaheim Theme Park Entrance
