Bus service awesome to go to Disney. On time and convenient. Staff nice and very helpful!! Food at the Burger Place is excellent.
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barbara c
Brilliant hotel and facilities
Review of Sonesta Anaheim Resort Area
Reviewed 29 May 2024
This wasn't my first choice of hotel to be honest with you . But what a pleasant surprise. I stayed here for 12 nights with my Daughter we had the best time. Its about 30 mins walk to disneyland but there is a shuttle bus that runs about every 30mins until 30mins after disneyland closing. It costs $6 per adult for as many times in a day that you want. It's much needed after walking around disneyland all day . The room was clean and roomy we had 2 double beds . Coffee maker ,fridge and microwave were in the room. Also a safe and toiletries were provided. The hotel is manned for 24hours a day so there is always someone on hand. There's a laundry room $3 for a load of laundry and another $3 for dryer. The machines are card operated not coin. There's a small shop in the foyer for a few essentials.. I would really recommend this hotel the staff were brilliant and wouldn't hesitate staying again. Lovely pool and hot tub. I could see the fireworks from my room which was facing the freeway. I wasn't disturbed by the freeway though. Also before anyone was wondering the WiFi is fast and a good signal.
Date of stay: May 2024Room Tip: The housekeeping cleans every 3 days but if you need anything just ask reception.
Trip type: Travelled with familyValue
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Reviews (1,296)
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All reviews holiday inn art bus hot tub visiting disneyland laundry room after a long day shuttle park freeway
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Teresa H
1
Room tip: Staff nice and helpful. Food is great. Close to shopping. Parking and bus schedule is very helpful.
Date of stay: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lisa_GBP
London, Canada
1520
We stayed here for four nights in April 2024 while we were on a California trip with our 6 year old daughter. We quite enjoyed this hotel as a place to stay with easy access to Disneyland. There is a shuttle/bus transportation stop right outside the hotel on the sidewalk. It's $6/day for adults and $2.50/day for children under 12, and you can travel with on-off privileges all day. The schedule changes mid-day, so we would suggest downloading the app to be able to track the bus to see when it will be at the hotel (during peak times in the morning and evening, it stops at the hotel approximately every 20 minutes, but during mid-day, it's about every 45 minutes). The ride to Disney is about 15 minutes and drops off right on Disney property outside the gates.
The beds were comfortable, the room was clean, and the hotel staff were all very friendly. We ordered take out to take to our room from the on-site restaurant, and it was pretty good (and reasonably priced).
The pool is quite deep (even in the shallow end), with the shallowest point at about 3.5 feet. Our daughter went in briefly but was too short to be able to touch, so she didn't stay in long (she is a good swimmer but couldn't get relief to stand up and said it was chilly).
We would definitely return to this hotel if we return to the Anaheim area in the future.
Date of stay: April 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen Z
Ann Arbor, MI
67151
We were in the area for a softball tournament, not the Disney attractions, and we were just crashing in the room and not spending a lot of time at the hotel or its environs. It was perfect for what we needed. It was clean and well-kept. Parking was easy. Front desk staff very friendly; I appreciated Jenny who checked me in.
It was a little noisy at times because the hotel hosts families with excited kids, but that's part of the Anaheim experience. It was fun riding down in the elevator with families heading out for a day of adventure and seeing those excited little faces.
We had dinner one night at the Burger Spot which was doing "carryout only" because the bartender was the only one front-of-house, but he was super friendly and was open to us eating our food in the dining room.
Date of stay: February 2024
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wendi m
1
Pros: Cost reasonable
Cons:
You get what you pay for
You'll get no compensation for any issues, just an apology.
Plumbing sucks, all drains backed up.
ROACHES FOR ROOMMATES!!!!
Unacceptable to know that these bugs are in the room with your family, your luggage, etc.
Management/ ownership really doesn't care about your complaints.
Room tip: Do your research, know your standards.
Date of stay: February 2024
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marcus H
2
The hotel itself was decent but my catalytic converter was stollen off my truck the second night of my stay. I filled a report with the police as well as well as hotel and left it with the manager but never heard from them. After two months I made several calls and was finally put in touch with someone only to find out that my report and claim with the hotel was never submitted or looked at. After another week they simply replied with; sorry, it's park at your own risk policy. They didn't even offer to refund the $35 a night parking. When you pay for parking, there are some applied responsibilities of the hotel, one of which is to inform you that their property carries an extremely high risk of damage or theft as I later learned from their security staff. It’s negligence and they simply don’t care. Point is, don’t stay here if you have to park a vehicle, the theft happened about 100ft from the front reception door!
Date of stay: August 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.