Not recommended for business travel.

The good: the room was reasonably comfy, clean, with typical amenities. Reasonably quiet.

The bad: had a reservation and arrived for check in at 5 pm. Exhausted and needed to work before dinner. No rooms available (?!) and had to wait. The lobby is small, cold and uncomfortable, nowhere to sit with phone plugged in. Restaurant closed on Monday. While I waited they checked 2 people in ahead of me. Annoying but whatever they finally check me in. I go
To room on 3rd floor and oh great neither room key works &$@#. Back down to get new keys right as the front desk is handing my work colleague her key-for the same room. OMFG. But I am strong, I am patient, I’m not a Karen. So they give me a new room and finally get settled.

After a long work day on day 2 i get home and no housekeeping was done. Whatever, I’m strong, I’m patient, I crashed out. Day 3 in the am I realize this means I have no coffee. But I am strong, I’m patient. I’m not a Karen, I run off to work with no coffee.

In the evening I get more coffee from the front desk, “all I had to do was ask”. Well all you had to do was tell me, but I just think that and don’t say it - I’m not a Karen!

Day 4 am I have coffee, yay, but forgot no housekeeping means my bathroom floor is now full of wet towels and only small dry ones left after the shower. I guess this is my bad? I should have planned ahead…just not used to this for business travel.

A crazy day at work, the. In the evening I have a great meal of mussels in a garlicky sauce and just a few too many cocktails. This will matter for the next part.

After a 6am work call in the room with a headache, i have a dry and gross garlicky mouth. Go to take a shower. Oh crap I FORGOT ABOUT THE TOWELS. I dry off with a wash cloth.

Go to brush my teeth oh crap I AM OUT OF TOOTHPASTE. I’m not feeling strong right now. I am a little crabby, not at my best.

I go down to the little shop next to reception. No toothpaste there. So I go to reception to request some, there is a long line of people checking in or out. I am not one to cut in line, but for a possibly quick request, it’s okay to ask, right? I thought so. I politely ask and this rude b*** cuts me off before I can finish “I am helping this customer you will have to wait in line”. I am now broken. I am still strong but I am not patient and she may have just made me a Karen. I dont demand to see the manager, there may still be hope for me. But I do say somewhat loudly “the service here is terrible”. There, that got her! “Thank you have a nice day” the b*** says with snidely. OMG that pissed me off more than anything which was obviously her goal.

I am now late and run to my room grab my crap and go to meet my colleagues with nasty garlic hangover breath breath. I go back to my room after breakfast and there are other workers at reception (in addition to the b***) so I ask the other ones for toothpaste….

And this b****…this b**** she immediately reaches inder the counter and hands me toothpaste. Like…it was right there the whole time? And you wanted me to wait in line for this?

I became a Karen today. “So it was right there and you wanted me to wait in line? You need to learn what triage means and how to do it. You could have just handed it to me”.

The b**** omg this freaking b****. “I know what triage means and I needed to take care of the other customers first”.

“You may know what triage means but you choose not to do it since you could have just handed it to me”.

“Thanks for the suggestion, HAVE A NICE DAY!!!”.

Hey, b**** this 1 star review for your understaffed overpriced zero service hotel with the gross green pool is for you. Have a nice day!

We stayed 3 nights while visiting Disneyland. The location is okay but not walking distance to the parks. They do have transportation but there is a charge for it. Nothing special about the hotel itself but it was sufficient for what we needed. My only real complaint was they seemed to be hoarding the towels. We checked in and had 3 in the bathroom. The next day I asked the front desk for more towels. I requested 6 because my daughter and I each use 2 and then my husband and son needed 1 as well. I was told they could only give me 4 “since that’s all that’s supposed to be in each room” implying that we had too many people in our room. I was stunned. I’ve never encountered this and thought it was extremely rude. We made so with our 4 towels but come on. Also, they need a pool bar, badly!

The hotel is very clean and super well located. In addition, the ART shuttle for Disney and other recreational offerings in Anaheim stopped directly at the hotel and was visited frequently.

The bedroom and bathroom are both very large.

The swimming pool is large and clean.

Very close to the freeway, which means easy access but be warned, you can hear vehicles throughout the night.

We did experience some issues :
- The wifi is one of the worst I've experienced. It is slow (less than 0.5mbs), and often unavailable altogether.
- The walls are not well sound-proofed. Our neighbour set her alarm every night at around 1 am, and we could very clearly hear it. One night, her television was on for hours, and we could hear the words from the show she was watching. The sound issue is very inconvenient in a hotel packed with early and late Disney-goers
- Very low water pressure in the toilet
- A few things are a work in progress. The laundry room was closed, so we had to use the neighbouring building instead. The hot tub was never opened during our stay, even though a sign said it would open up on our last night.
- The A/C was very loud