I booked a room with this hotel for a 2 day job I had at Angel Stadium. Went to check in and was informed that my Bancorp Bank backed bank account was not acceptable because Chime isnt a major bank and that they considered it the same as paying with Venmo. Nowhere was this stated when I booked the room with this same debit card. Funny that my bank account was fine to pay for the room with, but not good enough to pay a deposit with. So, my wife calls and offers to use her credit card. They still say that they can't take a deposit because she can't physically show them the card
Because of this I not only have to wait 10 days for a refund. But I also lost $300+ in wages because I have to cancel my 2nd day of work.
On top of this the entire front desk staff made me feel like I don't belong here and this couldn't possibly be my card.
So overall, terrible service. Shady and inconsistent policies and dishonest about the check in requirements. Avoid this place and save yourself the hassle!More
- Free Wifi
- Visit hotel website