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“So glad we got here.”

The Cheesecake Factory
Ranked #4 of 36 Dessert in Anaheim
Certificate of Excellence
Price range: US$10 - US$25
Cuisines: American
More restaurant details
Restaurant details
Good for: Child-friendly, Groups, Special Occasion Dining
Dining options: Dinner, Breakfast, After-hours, Lunch, Reservations, Takeout
Neighbourhood: Disneyland
Description: The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Reviewed 8 September 2022 via mobile

Finally got to visit! This place didn’t disappoint. We got some cheesecake to take away and the staff made sure it was presented beautifully. It was the best I have ever eaten, so much choice, next time I will make sure we eat in as the whole menu looked amazing.

Date of visit: August 2022
Thank AmandaB652
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 9 September 2022

Thank you for your review. We're so happy you enjoyed our amazing cheesecake. We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviews (2,815)
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7 - 11 of 2,815 reviews

Reviewed 5 September 2022 via mobile

Even though this was probably the busiest Cheesecake Factory we have ever visited the service was phenomenal! Every one from the hostess to the table busser worked so hard to get you seated in a timely manner. Our sever was amazing, thank you Ryan we really appreciated you. You made our night. It’s our first every visit to Disneyland and we wanted a nice meal with ‘real’ food! The Cheesecake Factory delivered. Thanks again!

Date of visit: September 2022
Thank johnhelen21
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 7 September 2022

Thank you so much for this review, John. We're glad you enjoyed the phenomenal service you received during this visit, and we look forward to your next visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2022 via mobile

We love this place but this time three strikes. Tried to order flatbread and told oven broken and yet people next to us who ordered before us received one, ordered mai tai, no dark rum float, asked for a booth and given a table. Capacity about a tenth full. Disappointed outing.

Date of visit: August 2022
Thank desro35
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 September 2022

Thank you for your review. We are so sorry for this disappointing experience with your seating and our limited menu options. Next time, if anything about your experience can be improved, please let our managers know so we can do whatever is possible to make it right. Thanks again, and we hope you can give us another chance.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2022

The food was very good. We got cheesecake to go and it was fantastic. Our server was really nice and friendly.

Date of visit: August 2022
Thank DLK881
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
The Cheesecake Factory Guest Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 29 August 2022

Thank you for your review. We're so happy you enjoy our polite service, fantastic cheesecake, and good food. We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2022 via mobile

worst staff at any Cheesecake Factory I have seen, especially the manager on duty at 10:00 pm. We made a reservation for 10 people at noon today, we’re told that they cannot accommodate our group from the manager while the manager threw his staff staff under the bus for misinforming us. We came in with four kids, we’re told we had to be separated into two groups, tables far from each other. The irony is a group of ten people walked in just as we were seated and were seated at a table for 10 people, altogether, while we had waited for over 30 minutes before being seated. Not only was the large group seated in front of us they also received their food before us infront of us. Extremely disorganized, we voiced this to the manager who had nothing to say but “sorry” we accommodate large walk in groups but not reservations….seems like the ODDEST and non-sensical excuse ever lol! Definitely would give 0 stars if it was possible.

Date of visit: August 2022
1  Thank 803krystals
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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