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24 - 29 of 1,147 reviews
Reviewed 23 November 2023

We stay at Soledad frequently overnight on our way to So Cal and back north again. It’s easy and checking in is a breeze. Our complaint is only the general condition of the campgrounds regarding trash and dog feces that are not picked up.

There was a large pile of trash in an empty campsite that was seemingly ignored by staff. It had been there long enough for the crows and probably other critters to have strewn it about making an even bigger mess. In the short time we were there we observed staff on a couple of occasions getting out of their vehicles to look at the trash heap, but did nothing.

While walking our dogs we saw way too much dog feces left on the grounds, apparently indefinitely. One occupied campsite had probably 15-20 piles just outside their door. Staff should not be ignoring this clear violation of the rules. No excuse!

The main common areas look great with the recent improvements. But that pride in ownership should extend to the busy but more remote camp areas where many members appear to be full time!

We will continue to use Soledad as a stopover, hoping to see improvements in these areas.

Date of stay: November 2023
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Review collected in partnership with this hotel
Thank robertjoanb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Encore Thousand Trails, Owner at Thousand Trails Soledad Canyon, responded to this reviewResponded 28 November 2023

Thank you for sharing your experience. Our team always aims to provide the best guest experience, and we will be sure to pass on your comments for further improvements. We regret that your expectations were not met, and hope you will give us a chance to exceed them during your next visit. Your feedback will be shared in order to improve our property and customer experience.

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Reviewed 19 November 2023

After reading several reviews, I was unsure what to expect at this park. On arrival, I found the desk staff to be friendly and check-in was non-eventful. Finding a decent site was challenging, as the park is large and contains several sections with site of different sizes and layouts. This can be difficult while towing a large 5th wheel in an unfamiliar area. The site we located had decent space, but the goat head burrs were terrible, which made the use of the outside space almost impossible. The only amenities we used was the laundry. there were plenty of machines and all were in good condition. The machines only take credit cards or app payment, but I prefer this over dealing with coins. Propane was decently priced, but tank fills are only available for 30 minutes each day, 10:00-10:30 am. There is quite a bit of improvements in progress which will make this park better. The new “K” section looks outstanding and should be open soon.

Date of stay: November 2023
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Review collected in partnership with this hotel
Thank Wayne E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Encore Thousand Trails, Owner at Thousand Trails Soledad Canyon, responded to this reviewResponded 20 November 2023

Thank you for taking the time to share your positive experience with us! We truly appreciate your feedback on our services and facilities. We're excited about the ongoing improvements being made and look forward to welcoming you back in the future. It's wonderful to hear that you found our property to be satisfactory and that you enjoyed our well-maintained laundry facilities. We also appreciate your understanding regarding the challenges in finding suitable accommodations and apologize for any inconvenience caused.

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Reviewed 15 November 2023

Beautiful views, not too far from highway, playground near by for toddler, friendly people. Coming back soon. stayed for 21 days everything was smooth except water went out twice but came back on quickly.

Date of stay: October 2023
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Review collected in partnership with this hotel
Thank kaleenhardison
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Encore Thousand Trails, Owner at Thousand Trails Soledad Canyon, responded to this reviewResponded 16 November 2023

We apologize for any inconvenience caused by the water outages, but we're glad that the issue was resolved promptly. Thank you for your understanding, and we look forward to welcoming you back in the future! We're delighted to hear that you had a great stay and enjoyed the convenient location.

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Reviewed 14 November 2023

Love the acton camping spot always look forward to going back at the end of the day from work I appreciate the team having me there the following visit should be fun all my family would b coming from Colorado and I’ll b hosting for them there I appreciate your service

Date of stay: November 2023
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Review collected in partnership with this hotel
Thank javieraristaalvarez
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Encore Thousand Trails, Owner at Thousand Trails Soledad Canyon, responded to this reviewResponded 14 November 2023

Thank you for the positive review! We strive to provide our guests with exceptional service and a memorable stay. Your kind words mean a lot to our team. We are thrilled to hear that you had a great experience at our property. We can't wait to host you and your family again for another wonderful visit! We are excited to welcome your family and ensure they have an enjoyable time as well.

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Reviewed 8 November 2023

This location changed our impression of Thousand Trails. After a disappointing stay at San Benito a month or so earlier, we didn't have high expectations of Soledad Canyon. But this site was excellent. Clean, green, and well cared for. There were large grassy areas, newly-planted as well as mature trees, and clean/professional offices and common areas.

Apart from the noise of the trains (which is very loud in the sites near the tracks), we had a great time and enjoyed our stay. We woke to amazing views of the canyon scenery!

Finally, some might consider seeing the staff constantly around the site a nuisance. I consider it a sign that the staff cares about the site, the rules, and the guests. I enjoyed seeing the staff paying attention to what was happening at the site, and the results show. There were no signs of long term "residents" (e.g. broken-down cars, storage sheds, blue tarps, etc.), unlike what we witnessed at San Benito.

Date of stay: November 2023
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Review collected in partnership with this hotel
Thank C3794ROmike
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Encore Thousand Trails, Owner at Thousand Trails Soledad Canyon, responded to this reviewResponded 9 November 2023

Thank you for your positive feedback! We apologize for any inconvenience caused, but we are delighted that you still had a great time and enjoyed the surroundings. Our dedicated staff takes pride in managing the property well and ensuring our guests have a positive experience. We are thrilled to hear that your stay exceeded your expectations. Providing a clean and well-maintained property is our top priority, and we are glad that you appreciated it. We look forward to welcoming you back for another enjoyable stay in the future.

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