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Reviews (3,301)
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1,387
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All reviewswhite houseavenue grillgreat locationfloor numberthe concierge loungegreat view of the washington monumentthe corner bakerywithin walking distancenational mallsmithsonian museumsroom serviceindoor pooltwo blockslarge hotelcorner roomtwo double bedslincoln memorial
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67 - 72 of 3,301 reviews
Reviewed 30 May 2018 via mobile

We enjoyed our stay here. Nice King room with a great view of Freedom Plaza. The food here was good as well, when we ordered room service. Staff was friendly and helpful. Location is convenient enough to walk most places. Taxis were readily available, even in the very early in the morning.

Stayed: May 2018, travelled as a couple
Thank kristylouise78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Front Office Manager at JW Marriott Washington, DC, responded to this reviewResponded 30 May 2018

Dear kristylouise78,

Thank you for choosing the JW Marriott Washington, DC for your accommodation and for sharing your review. It is a pleasure to know you had a great stay with us and liked the service provided by our friendly staff, along with your comfortable & well-appointed room. Thank you once again, we can't wait to welcome you back on your next trip to the area.

Michael Horowitz
Front Office Manager

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Reviewed 29 May 2018

We were in town for a wedding that was held nearby. We always enjoy the Marriott hotels because we know what we can expect! Again and again we are never disappointed. All of the staff was polite and courteous; from the valet to housekeeping everyone warmly greets you. The hotel is well maintained. The exterior does not indicate what the interior has to offer. Conveniently located blocks from the White House and other Washington attractions.

  • Stayed: May 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank mpapas2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marnie G, Manager at JW Marriott Washington, DC, responded to this reviewResponded 29 May 2018

Thank you for your kind review. The location is certainly perfect and convenient to visit all museums and monuments. All rooms were recently renovated with guests' comforts in mind and some rooms do have the beautiful view of the Washington Monument and DC skyline. Thank you again for complimenting the staff over their service. We want to continue to be your hotel of choice and look forward to the opportunity to serve you again.

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Reviewed 29 May 2018

Stayed here 2 nights for a business trip. What strikes me first is how well this hotel is kept up. Don't let the bland 1970s exterior fool you - this is nice hotel inside. Overall spotless with quality furnishings and attention to detail. The room is well done with crown mouldings and solid substantial doors. There is an umbrella for loan in the room, a fluffy bath mat, and nighttime chocolates. The in-room fridge is quiet and there is a safe in a drawer. Comforter is high end along with the sheets. The bathroom light surrounds the mirror and is bright. Elevator buttons are on the outside of the elevator. When you select your floor, the panel shows you which one to take essentially giving you a private elevator. Very nice. Staff in the bar are friendly and attentive.

Room Tip: interior rooms facing courtyard are quiet but very close to office windows
  • Stayed: May 2018, travelled on business
    • Location
    • Rooms
    • Service
Thank SVRyder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Front Office Manager at JW Marriott Washington, DC, responded to this reviewResponded 29 May 2018

Dear SVRyder,

Thank you for staying with us at JW Marriott Washington, DC and for your very kind review. We are glad to know you had a wonderful stay with us and enjoyed our well-maintained facility, friendly staff, and convenient location. I hope we have the pleasure of hosting you again.

Michael Horowitz
Front Office Manager

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Reviewed 29 May 2018 via mobile

This is one of the better JW’s I have stayed at. I was here for 3 days in May for a business convention and had a great experience. All staff were polite, courteous, and willing to help. It was particularly nice that all housekeeping staff warmly greeted you in passing.

Stayed: May 2018, travelled on business
Thank 630drew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marnie G, Manager at JW Marriott Washington, DC, responded to this reviewResponded 29 May 2018

Thank you for your kind review. The location is certainly perfect and convenient to visit all museums and monuments. Thank you again for complimenting the staff over their service. We want to continue to be your hotel of choice and look forward to the opportunity to serve you again.

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Reviewed 29 May 2018 via mobile

Had a pleasant stay over holiday weekend. Room was large, bathroom smallish. Odd they ask to reuse towels and hang them up- but no hooks or places to hang anything.Room was not cleaned till very late in the day. Staff generally helpful. Well located for many things in DC.

Stayed: May 2018, travelled as a couple
Thank frequentraveler13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marnie G, Manager at JW Marriott Washington, DC, responded to this reviewResponded 29 May 2018

Thank you for your kind review. The location is certainly perfect and convenient to visit all museums and monuments. All rooms were recently renovated with guests' comforts in mind and some rooms do have the beautiful view of the Washington Monument and DC skyline. We want to continue to be your hotel of choice and look forward to the opportunity to serve you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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