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All reviews fish restaurant deluxe suite concierge service small boutique perfect location old town historic sights great boutique modern amenities spa treatments roof terrace wooden beams smoked fish a wonderful stay quiet street lovely hotel boutique hotel
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Reviewed 30 October 2015

This hotel is ideally located by the cathedral. It is a perfect base to walk all around Riga including the old town and the art nouveau area. We stayed for 3 nights in a beautiful well equipped room. The staff do all they can to make you welcome and to ensure you have everything you need for an enjoyable stay both at the hotel and in Riga itself. The breakfast is delicious with lots of choice of salads , cereals and fruit as well as individually cooked hot breakfasts to order. It is well worth booking the sauna and the steam room (hammam) as you have them to yourself. I would highly recommend this lovely individual hotel which has all that the big chain hotels have with a far more personal feel.

  • Stayed: October 2015, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank K8530TAdiane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JustsJ, Front Office Manager at Dome Hotel - Relais & Chateaux, responded to this reviewResponded 3 November 2015

Dear K8530TAdiane, thank you for posting such a positive review on Tripadvisor. We are extremely happy to hear, that you experienced a great stay in every way! Inspired with your positive comments, we assure you that we will continue to deliver great service at all times. Thank you for your recommendation of our hotel, it is a great reward for us.
We are looking forward to welcome you back at Dome Hotel & SPA hotel very soon!

Kind regards,
Justs Juhno
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2015 via mobile

The rooms are all different but ours overlooked the back of the hotel and we could see the top of the Dome. The room was beautifully furnished, large and the bed was very comfortable. The Sauna room is booked by clients for individual use. A large area with a reasonable sized Sauna and large showers.

Stayed: October 2015, travelled as a couple
Thank Angela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JustsJ, Front Office Manager at Dome Hotel - Relais & Chateaux, responded to this reviewResponded 3 November 2015

Dear Angela S, thank you so much for your review. I am so glad that liked your room with view to Dome Cathedral. Thank you for all your compliments about the SPA facilities. I hope to get the opportunity to welcome you back anytime soon!

Kind regards,
Justs Juhno
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2015

I couldn't recommend this hotel more highly. It is superb in every way. The location is great (though Riga and its old town are small and most places in the old town would be in a "good location"). The rooms are large, modern and comfortable - and very quiet most of the time. The highlight of the place, though, is the restaurant, serving wonderful fish dishes (with fish from the Baltic Sea, and the rivers and lakes of Latvia). They also serve other things, including meat and vegetarian dishes. One reviewer complained about the coldness of the service, but - and perhaps I was just lucky - my regular waitress over three evenings was superlatively helpful - explaining, among many other things, and in the greatest of detail, where a particular fish came from, what its texture was and how it tasted. They also do a nice buffet breakfast in the restaurant, which goes on until late morning. The front desk was also friendly and very helpful. The hotel has a sauna on the fourth floor and a hammam on the first floor, both of which are free for hotel guests. One has to book a slot beforehand.

Room Tip: probably on the 4th or 5th floor, for quiet away from the street
  • Stayed: October 2015, travelled solo
    • Value
    • Cleanliness
    • Service
Thank T K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JustsJ, Front Office Manager at Dome Hotel - Relais & Chateaux, responded to this reviewResponded 3 November 2015

dear T K, thank you so much for your review. I am so satisfied that your stay was wonderful from your arrival up to the check-out. Thank you for all your compliments about our front desk team, restaurant and the food, rooms and the location. It is really great to read that you had a n exceptional stay with us.
Again, thank you so much for five stars and I hope to get the opportunity to welcome you back at the Dome Hotel & SPA soon!

Best regards,
Justs Juhno
Front Office Manager

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Reviewed 10 October 2015 via mobile

Great meal here. Food and presentation top class. Lots of fish choices and all fresh.

Wine was good too.

Service was good but fell to pieces when NONE of the staff there could understand our request to split the bill six ways. I'll spare the detail but I don't think anyone was listening to what we were trying to do.

If you're paying 100% of the bill yourself he it's a great place

Stayed: October 2015, travelled on business
Thank Abujamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JustsJ, Front Office Manager at Dome Hotel - Relais & Chateaux, responded to this reviewResponded 12 October 2015

Dear Abujamin, thank you very much for taking time to share your impressions about our restaurant Le Dome! We are glad the we did reach your expectations and you liked the fish, wine and service. Hope seeing you back soon!

Kind regards,
Justs Juhno
Front Office Manager

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Reviewed 30 September 2015 via mobile

Perfect location within a short walk from the key sights in old town, markets itself as a luxe property under the Relais & Chateaux brand.

Facilities are clean and modern, room well made. However housekeeping omitted to top up some items of amenities two days running, it was immediately rectified after a request was made to the front desk.

Breakfast was an excellent spread, buffet style cold options and cook to order hot options. Restaurant crew very friendly and welcoming.

Now the biggest problem: service at front desk was cold and indifferent. Every time we walked past, there was no smile, no greeting, not even a nod of acknowledgement. We always said hello and smiled first, only to get some form of acknowledgement from various front desk staff on duty. We asked for a reservation to be made at a restaurant. There was no word back on whether the reservation was accepted (it was, we found out upon arrival at the restaurant). We asked for a reservation to be made at another popular restaurant on the next day. Again, no word or message left as to whether that was accepted. Even when we checked with front desk before leaving the hotel in the morning that they are aware that we had made a request for a reservation. When we arrived back in the hotel in the afternoon, same person on duty didn't bother to update on status until we had to ask. Another example: request for a taxi to a site off the usual beaten track. Front desk merely called the taxi company, doesn't bother to inform the company of the location. In case of language issues, we inquired if front desk could communicate the destination to the designated driver before he arrived. Front desk said "just show your map to the driver". Wow. Is this really Relais & Chateaux?

I wouldn't come back. There are many other well located, well maintained options in Riga.

Stayed: September 2015
Thank Scrumpee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JustsJ, Front Office Manager at Dome Hotel - Relais & Chateaux, responded to this reviewResponded 9 October 2015

Dear Scrumpee, thank you so much for taking the time to share your feedback following your recent stay with us. I'm delighted you appreciated the rooms and our breakfast. But I am sorry to read about the misunderstanding with our concierge about restaurants and taxi. We do pride ourselves on delivering only the best and most personalized service to our guests as you will see from the countless comments here on TripAdvisor so to read that we have failed on this occasion saddens me and I don`t know how you could feel that way.
I do sincerely hope that we will see you again and have the opportunity to show you how great the Dome Hotel & SPA truly is.

Kind regards,
Justs Juhno
Front Office Manager

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