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All reviews bus stop deluxe studio small kitchenette buda side mini kitchen city centre buda castle the hotel staff bit dated rooms are big recommend this hotel hotel restaurant air conditioning budget hotel inner courtyard spacious room public transportation
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Reviewed 3 October 2018 via mobile

We stayed in Hotel Charles in July for the Budapest formula 1 for the second time. This time we were travelling with a 4 month old. The location of this hotel is excellent and is within walking distance of the city centre.

On arrival, the reception team were friendly and welcoming. As we had stayed before we knew what to expect. The room was very spacious and clean. The hotel even left wine & local treats as a welcome back gift!

We stayed on b&b basis and the breakfast did not disappoint! There was plenty of options both hot & cold. All the hot food was covered in serving dishes and the food was hot! The breads & pastries were fresh and deliscious! We had dinner in the restaurant one evening and again the food was excellent. Fantastic quality!

Throughout our stay, all of the staff were friendly and always made a fuss of the baby! They couldn't do enough for us.

This hotel is genuinely great and will always be our first choice when travelling to Budapest. It's excellent value for money!

Date of stay: July 2018
Trip type: Travelled with family
4  Thank crazy_mojito_lady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeneyA2, Közönségkapcsolati vezető at Hotel Charles, responded to this reviewResponded 29 October 2018

Dear Guest!

Thank you for taking time to share your experience about our hotel. We really appreciate this. It's always great to welcome returning guests. It’s a pleasure for us to read your kind words on the service you received here, and also on our staff.
We hope that you had a memorable time in Budapest and we can welcome you soon again as our guest.

Best wishes,
Hotel Charles***

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2018 via mobile

Spent 4 days at the Charles Hotel and it was incredible!

From the beginning till end, all the staff were so helpful, kind and hospitable. It gave a really homey atmosphere... every time we would return or leave the hotel, the staff would ask us how we were etc. It seemed they genuinely cared about all their guests and it made us feel so welcome!

The hotel is conveniently located to pretty much the majority of the places you’d want to travel to during your time in Budapest.

The food we had on the first night for dinner was delicious! We ended up trying many other Hungarian restaurants, but the food at the Charles hotel was just as good if not better! Definitely recommend the chicken paprika with refreshing pickled cucumber! I heard the desserts were great as well, unfortunately I didn’t have the chance to try myself!

Definitely coming back here the next time I visit and highly recommend it to anyone traveling to this lovely city!

FANTASTIC EXPERIENCE!

Date of stay: September 2018
Trip type: Travelled with friends
4  Thank 861edeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeneyA2, Közönségkapcsolati vezető at Hotel Charles, responded to this reviewResponded 29 October 2018

Dear Eden!

Thank you for taking time to share your experience about our hotel. We really appreciate this. It’s a pleasure for us to read your kind words on the service you received here, and also on our staff.
We hope that you had a memorable time in Budapest and we can welcome you soon again as our guest.

Best wishes,
Hotel Charles***

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2018 via mobile

I was put up in the Hotel Charles by my business contacts.
The hotel is dated by UK standards in respect of decor but the staff are friendly, there is a good choice at breakfast ( freshly squeezed orang juice is an extra charge), the wi-fi is free and fast, adequate parking and the room was clean and warm.
The curtains were a bit flimsy and so the outside street lights illuminated the room, but all in all it was adequate for my needs.
I arrived too late to try the restaurant for an evening meal but the choice at breakfast was good: cold meats, fruit and veg, eggs, yoghurt, baked goods etc.
Would not be an ideal family stop over but for business or single travellers looking for value for money accommodation then I would recommend it.
The rooms are set up for self catering, having a sink, fridge, electric job and good selections of crockery and utensils

Date of stay: September 2018
Trip type: Travelled on business
Thank mark_embery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeneyA2, Közönségkapcsolati vezető at Hotel Charles, responded to this reviewResponded 29 October 2018

Dear Guest!

Thank you for taking time to share your experience about our hotel. We really appreciate this. It’s a pleasure for us to read your kind words on the service you received here.
We hope that you had a memorable time in Budapest and we can welcome you soon again as our guest.

Best wishes,
Hotel Charles***

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2018

The room was beyond spacious with a beautiful view! In addition, the service was incredible. The staff went out of their way to make sure our stay was as comfortable as possible. They were able to sell bus tickets, entrance to the baths at a discount, an umbrella when it rained, had a taxi for us ready when we left, and to top it off, they were just genuinely kind people. The hotel is also very conveniently located- right in front of a bus stop and is a very quick ride to the basilica and other sites! Would recommend this hotel to anyone going to Budapest :)

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
Thank erinstuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeneyA2, Közönségkapcsolati vezető at Hotel Charles, responded to this reviewResponded 29 October 2018

Dear Guest!

Thank you for taking time to share your experience about our hotel. We really appreciate this. It’s a pleasure for us to read your kind words on the service you received here, and also on our staff.
We hope that you had a memorable time in Budapest and we can welcome you soon again as our guest.

Best wishes,
Hotel Charles***

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2018

+ big space in the room
+ lovely service
+ all you want to see in good hotel
+ decent breakfast and good restaurant
+ wonderful view from the window

- interior of the hotel has features of soviet times
- a little bit noisy from the street
- all the stuff in the fridge was without prices. You could think it's for free
- little information about hotel and services in the room
- no balcony

Room tip: Delux rooms are pretty good and has a decent price
Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Ivan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeneyA2, Közönségkapcsolati vezető at Hotel Charles, responded to this reviewResponded 29 October 2018

Dear Guest!

Thank you for taking time to share your experience about our hotel. We really appreciate this. It’s a pleasure for us to read your kind words on the service you received here, during your stay. Some of our room has a balcony, but all of these rooms are facing the street. Next time you visit us please note a request to us, which type of room you'd like to have.

We hope that you had a memorable time in Budapest and we can welcome oyu soon again as our guest.

Best wishes,
Hotel Charles***

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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