We stayed at "Sofitel" for 3 nights on the weekend and enjoyed every minute of it.
The Loby is impressive, the rooms are welcoming, clean and very tidy, and the breakfast is rich and delicious. But what made our stay so great are the amazing staff members.
The front desk attendents were pateint and helpful; the housekeeping staff was energetic and proffesional (when we asked to change our mattress for it felt kind of broken the staff changed it immediately, with a big smile); but above all was the breakfast buffet staff members, and especifically a proffesional server named George S. George welcomed us every morning with a big smile. Moreover, he was very polite and respectful when offered us service and drinks, and eventually he even remembered how we like to drink our coffee. His kind and warm service made us feel "at home" in the hotel. this kind of service is deffenitiely a reason to visit "Sofitel" again on our next vacation in Budapest.