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All reviews mulled wine free sangria roof terrace small kitchenette deluxe apartment pedestrianised street little touches excellent hotel within walking distance breakfast was delicious the breakfast area mini bar central location yogurt would highly recommend this hotel location is great fantastic stay
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Reviewed 4 November 2016 via mobile

Stayed in an Exec room for 3 nights. Great location just a few minutes walk down a pedestrian street from Andrassy and the Opera. Couple of quiet and cosy bars/bistros opposite. Room was large with full kitchen and on the corner with 2 windows. Low price mini bar. Nicely decorated with modern bathroom.
Breakfast was amazing! Menu of cooked items to order including smoothies, omelettes etc. Lots of choice on the buffet including champagne if you wanted it! Homemade yoghurts, scrambled eggs and bacon.
Small roof terrace but was covered over for the winter - probably nice in the summer. Didn't try the sauna and jacuzzi but photo looked good.
Only negative was other guests checking out of their room at 3:45 the morning of my birthday, noisily and banging doors several times! Not the hotel's fault but just selfish and rude guests that don't know how to behave.

Date of stay: November 2016
Trip type: Travelled as a couple
Thank EssJayWhy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bela_Schiffler, Operations Manager at Opera Garden Hotel & Apartments, responded to this reviewResponded 18 November 2016

Dear „EssJayWhy”,
I would like to thank you very much for your kind post about your stay at Opera Garden Hotel & Apartments. I was glad to learn that you enjoyed the style of your room and our premium location as well. It made me especially happy to read that you highlighted the rich selection of our breakfast buffet including Champagne and the home made yoghurt for breakfast. I especially would like to thank you for pointing out the kitchenette we have in our rooms. I am sorry that you did not have the time to try the rally relaxing wellness area equipped with a Jacuzzi and two saunas. I was shocked to learn that you were disturbed by some rude people forgot to behave so early in the morning; I do apologise on their behalf as well. I can only hope that we will have the pleasure to welcome you back for another great city break.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2016

Based on the reviews on Tripadvisor I had high expectations. Unfortunately my expectations were not met. Here is why:

(-) noisy room, and not because my room was facing a busy road but because I heard everything that was happening in front of my door. People using the elevator, steps, people talking etc.
(-) room too small, would have expected more in that price category. The bathroom is tiny.
(-) good to have a wellness area but this one is also very small, plus one of the two saunas was not functioning
(-) selection at breakfast very limited

What I liked:

(+) great bed
(+) great location
(+) little things, like personalised welcome note, free mulled wine in the evening etc
(+) very friendly, customer oriented staff

All in all it was an OK stay but for a 4 Star Hotel in that price range, they should offer more.

Date of stay: October 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
2  Thank maxican
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bela_Schiffler, Operations Manager at Opera Garden Hotel & Apartments, responded to this reviewResponded 4 November 2016

Dear „maxican”,
Thank you very much for taking your valuable time to share your thoughts about your recent stay with us. I was happy to learn that you highlighted the service of our staff and the unique amenities and freebies we provide. I also thank you for emphasizing the strategic location and the really comfy bed. I am sorry that the size of your room was not as big as you were expected; however I trust that the comfort and the room amenities lived up to your expectations. As you might have learned from other Tripadvisor reviews and management responses, we are dedicated to make each and every stay a memorable one. We are open all the time for problems and suggestions of our guests, and we always have a solution to solve any kind of inconvenience. We would have been happy to offer you a different room on another floor. When it comes to the breakfast selection I would like to confirm that we do provide a buffet breakfast with cold cuts, various types of bread, fresh fruits and vegetables, hot dishes, various diary items and on top of that we do offer an a’la carte menu from which our guests can choose from without any extra cost. I am sorry that you did not find this spread satisfying and you did not turn to the waiters to order from the extra menu. Moreover I would like to stress that we are a small boutique hotel in downtown Budapest with limited space available. The wellness area offers convenient changing rooms separated for men and woman, a Jacuzzi and two saunas. As it is stated clearly, the Finnish sauna is operating always; the infra-red cabin is turned on only upon request.
I am really disappointed to see that you left us unsatisfied. Please let us know in advance if you are planning to return to Budapest, I will personally make sure that you receive our best service and have a faultless stay. Please make sure to contact me directly, I am available for your assistance.

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Reviewed 26 October 2016 via mobile

We've just spent 3 nights at the Opera Gardens Hotel as a group of 8. The rooms were lovely, clean & comfy, with great bathrooms. Breakfast & spa facilities were top rate. The staff are lovely too 👍🏼

Date of stay: October 2016
Trip type: Travelled with friends
Thank Bish2752
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bela_Schiffler, Operations Manager at Opera Garden Hotel & Apartments, responded to this reviewResponded 2 November 2016

Dear „Bish2752”,
Let me thank you very much for your kind review about your recent stay with us. I was delighted to read that our hotel was able to make you feel at home in the city. It was my pleasure to learn from comment that you found the rooms spacious and well equipped, and you also enjoyed the central location and the little wellness area we have. It made me personally proud that you highlighted the hospitality of our service minded staff. We would be delighted to have you back in the near future.

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Reviewed 25 October 2016

The Team at opera garden is excellent in hospitality .
I loved the breakfast - being a veggie as well , good options for breakfast .
Room cleaning, amazing . Loved the note everyday left after room cleaning.
Cherishing saproni on d day of arrival for warm welcome.

Room tip: Nearest to Opera , Chain Bridge and main attractions Suites are small but sufficient for solo travellers.
Date of stay: October 2016
  • Trip type: Travelled solo
    • Sleep Quality
    • Rooms
    • Service
1  Thank neelima0988
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bela_Schiffler, Operations Manager at Opera Garden Hotel & Apartments, responded to this reviewResponded 2 November 2016

Dear „neelima0988”,
Let me thank you very much for your short, but comprehensive post about your recent stay with us. It was great to read that you enjoyed your hotel experience with us. I was proud to read that the attitude and the professional service of our staff made your stay memorable. I was also happy that you emphasized the breakfast selection also suitable for vegetarians and the high level of our cleaning services. We look forward to welcome you back in the not too distant future to make you feel at home in the city and to provide another impeccable hotel experience.

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Reviewed 24 October 2016

Great location, staff and services. The staff were very helpful with directions and booking activities. We could walk to the cathedral, area plays, musicals and restaurants. The river cruise was very nice. Budapest is a lovely city and not as busy and expensive as Vienna and Prague.

Date of stay: October 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Amoma.com
1  Thank Maurice L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bela_Schiffler, Operations Manager at Opera Garden Hotel & Apartments, responded to this reviewResponded 2 November 2016

Dear „Maurice L”,
Let me thank you very much for your short but superb review following your recent stay with us. It was my greatest pleasure to learn that we received a top rating from you. I was pleased to read that you enjoyed our premium, yet quiet location. I would also like to thank you for highlighting the forthcoming hospitality of our staff. I am glad that we could contribute to a memorable stay in beautiful Budapest. Should your travel plans bring you here again it would be our pleasure to welcome you back to Opera Garden Hotel & Apartments.

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