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All reviews small square great hotel free coffee old palace lounge bar national museum minute walk bottled water reception staff junior suite sparkling wine breakfast was excellent walk in shower breakfast room quiet area bars and restaurants hotel is located
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2,110 - 2,115 of 6,497 reviews
Reviewed 20 February 2016

Visited over Valentines weekend and was impressed by the modern decor, pleasantness of the staff and quality of the rooms. Breakfast choice was good too (there were even regularly re-filled bottles of Prosecco for those with something to celebrate!). The lounge serves a good range of cocktails after 5pm too. Highly recommended.

Date of stay: February 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Amoma.com
1  Thank DrPepper87
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Judith_Rozsa, Guest Relations Manager at Eurostars Palazzo Zichy, responded to this reviewResponded 25 February 2016

Dear „DrPepper87”,

Thank you very much for choosing our Hotel Palazzo Zichy to celebrate Valentine’s Day in Budapest and for posting such a lovely review on our TripAdvisor page.
It was fantastic to see that we had been able to make your weekend break an enjoyable and hopefully memorable experience and you appreciated the wide variety on our breakfast buffet, the comfort of the room and last but not least the exceptional service provided by our Team.
We sincerely hope that you will visit us at another time in the future as well! Should your travel plans bring you back to the area, please let us know, we will be most pleased to be at your assistance.

Sincerely yours,
Judit (jrozsa @ continentalgroup . hu)

Hotel Palazzo Zichy
managed by Continental Group

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2016 via mobile

Brilliant room - Superior double with a zedbed for our son. Superb service all round. Great breakfast in lower ground floor breakfast room with view up though to the top of the building. Excellent location for tourist sites. Near National Museum and tourist bus routes. We'll be back!

Date of stay: February 2016
Trip type: Travelled with family
Thank Adrian K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Judith_Rozsa, Guest Relations Manager at Eurostars Palazzo Zichy, responded to this reviewResponded 25 February 2016

Dear „Adrian K”,

It was amazing to learn from your wonderful review that your stay with your family at our Hotel Palazzo Zichy**** had been able to contribute to an enjoyable and memorable time in our beautiful city.
Thank you very much for your kind words and compliments – it made me most delighted to see that you would return to our hotel in a heartbeat, we are already very much looking forward to having you back!

Sincerely yours,
Judit (jrozsa @ continentalgroup . hu)

Hotel Palazzo Zichy
managed by Continental Group

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2016

Positive: Beautiful building in a very quiet area. The rooms are spotless, fully equipped and feature modern furnitures. Excellent comfort of the bed. High pressure shower. Good variety of choice at breakfast. Very appreciated the complementary tea/coffee/water in the lobby area.

Negative: The speed of the elevetor is really annoying... you can wait up to several minutes in the morning as everybody is using the same one (out of the two avaialble) which takes ages to move. No restaurant available in the hotel forces to go outside or order room service.

Date of stay: February 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank paolob748
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Judith_Rozsa, Guest Relations Manager at Eurostars Palazzo Zichy, responded to this reviewResponded 25 February 2016

Dear "Paolo B",

We very much appreciate the time you have taken to share your experiences with the TripAdvisor travelers regarding your recent stay at our TripAdvisor Travelers’ Choice award-winning hotel.

It made me feel proud to learn from your generous comment that you had found the rooms spotless and comfortable and you had enjoyed the great selection of our breakfast. It made me also glad that you had appreciated our complimentary Lounge bar service.

I also would like to thank you for your precious and constructive feedback regarding the speed of elevator. Your opinion is very important for us therefore I have already shared it with our top management.

Let me take the opportunity to thank you once again for your patronage and we hope to have the pleasure of meeting you soon again!

Sincerely yours,
Judit (jrozsa @ continentalgroup . hu)

Hotel Palazzo Zichy
managed by Continental Group

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Reviewed 18 February 2016

I am sitting in the reception area, which serves complimentary tea coffee and bottled water all day, this sets the tone of my experience of the hotel. Nothing is too much trouble. The staff are very helpful, friendly , professional. This was our first trip to Budapest. I emailed before we arrived on several occasions with queries about Budapest and always received a prompt reply. On arrival we were checked in quickly and efficiently, room was lovely, a fresh bowl of fruit and a card for my daughter as we were celebrating her Birthday. Beds very comfortable. Lovely bathroom, very clean and modern.
Reception team are great at advising/booking site seeing trips, restaurants, taxi's.
Breakfast is an extensive choice of items, well cooked and fresh.
The hotel has a relaxed serene ambience, very modern in an older building, history meets great design and decoration.
Cocktails in the bar are good.
We will return to Budapest and we will definitely return to this hotel.
Thank you very much
Ps-the Russian Restaurant opposite is exquisite and the very enjoyable house wine is grown in the restaurant owners vineyard.

Date of stay: February 2016
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank carolbQ1057JO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Judith_Rozsa, Guest Relations Manager at Eurostars Palazzo Zichy, responded to this reviewResponded 25 February 2016

Dear „Carol B”,

First and foremost, on behalf of our entire Team let me congratulate your daughter on her special day that she spent in Budapest! It was an honor for us that you had chosen our Hotel Palazzo Zichy for this special trip.
It made me so glad to see that we had been able to contribute to an enjoyable and memorable first visit in Budapest and our team, our facilities and services could meet or even exceed your expectations.

Your wonderful review is greatly appreciated and we hope to have the pleasure of having you back some time in the future.

Sincerely yours,
Judit (jrozsa @ continentalgroup . hu)

Hotel Palazzo Zichy
managed by Continental Group

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 February 2016 via mobile

Trip advisor review is to be believed. This place is amazing! Good price, beautiful building, lovely rooms, delicious breakfast, fantastic staff. It sounds too good to be true, but for once something that lives up to the hype. Recommend, recommend, recommend. You must go!

Date of stay: February 2016
Trip type: Travelled with family
Thank mogAberdeenshire
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Judith_Rozsa, Guest Relations Manager at Eurostars Palazzo Zichy, responded to this reviewResponded 19 February 2016

Dear “mogAberdeenshire”,

It was so nice to see how much you had enjoyed your stay at our Hotel Palazzo Zichy; thank you very much for posting such an enthusiastic and nice review on TripAdvisor following your recent stay with us.
It made me most delighted to see that we had been able to live up to all expectations based on our previous guests’ opinion and contribute to a pleasant and relaxing stay for you.
It would be our greatest pleasure to have you back; please do not hesitate to contact us directly should you plan a next visit to the wonderful city of Budapest.

Sincerely yours,
Judit (jrozsa @ continentalgroup . hu)

Hotel Palazzo Zichy
managed by Continental Group

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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