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All reviewstrain stationold townthe main squareminute walkgreat hoteltriple roomscrambled eggsshopping centrethree starno tea making facilitiesair congalleria krakowskashower cubiclerecommend this hotelbuffet breakfastkrakow glownystayed here for nights
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Reviewed 30 May 2018

Hotel based walking distance from the centre and Main Square, Hotel clean ,and breakfasts excellent ,our room was big 3 single beds in spacious.Quiet even although our room backed onto the railway it did not disturb us .Staff could not do enough for us so helpful to this our first visit.

Room Tip: Rooms at front are quieter ,although our room over looked the rail line it did not disturb us at night
Stayed: May 2018, travelled with family
Thank Elizabeth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDirector, Kierownik at Ascot Hotel, responded to this reviewResponded 2 July 2018

Dear Madame,

Thank you very much for sharing your opinion about Hotel Ascot. We are glad to read that you liked our breakfast. We hope that we will have the pleasure of welcoming you back soon.


With Kind Regards
Manager Ascot Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2018

Just back from a weeks holiday in lovely Krakow. The Ascot Hotel is very clean, the beds most comfortable and the staff couldn't do enough for you. Breakfast had a lovely choice and plenty of it.
The biggest drawback for us though, was that our triple room backed onto the main railway line, it was literally 50mtrs from the hotel! and is very busy day and night so little sleep was had. We did ask if we could change rooms but unfortunately all triple rooms are at that side. There are also major works going on to the track. It is nearly a case of The Railway Runs Through the Middle of the House!
All that said, we had a wonderful holiday.

Room Tip: Book a room at the front of the hotel for quieter stay.
  • Stayed: May 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank VivianneT_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDirector, Kierownik at Ascot Hotel, responded to this reviewResponded 2 July 2018

Dear Madame,

We would like to thank you for taking your time to write about your experience here on Tripadvisor.
All comments, tips are very valuable and helpful for us to further improve the quality of Ascot for our Guests. Also thank you for your kindness towards about staff and location. We hope that we will have the pleasure of welcoming you back to Ascot soon!


With Kind Regards
Manager Ascot Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2018 via mobile

Really nice staff. Rooms were really nice and clean. Its in a great location too, right beside krakow shopping centre. Loads of restaurants and bars close by. Its also right beside the train station which is handy to go to and from the airport, which takes about 10 mins.

Stayed: April 2018, travelled as a couple
Thank Oonagh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDirector, Kierownik at Ascot Hotel, responded to this reviewResponded 2 July 2018

Dear Guest,

We would like to thank you for the such a nice recommendations you have made. And also thank you for your kindness towards our staff and the compliments. We are happy to read that you enjoyed every aspect of your stay. We will have the pleasure of welcoming you back to Ascot soon!

With Kind Regards
Manager Ascot Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2018 via mobile

Have just returned from three nights in krakow staying at the Ascot. We found the room to be very clean and the bed comfortable. Two bottles of water were provided and topped up each day. The breakfast was really good with a full continental choice, including cheeses meats and salads, there was also bacon, sausages and a type of scrambled egg..
the price and location to the old town makes it a very solid choice.

Stayed: May 2018, travelled as a couple
Thank garyjane1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDirector, Kierownik at Ascot Hotel, responded to this reviewResponded 19 May 2018

Gear Guest,

We would like to thank you for a nice recommendations you have made. And also thank you for your kind towards our staff and the compliments. We hope that we will have the pleasure of welcoming you back to Ascot soon!

With Kind Regards
Manager Ascot Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2018

The hotel is perfectly situated right next to the old town. A 5 minute walk takes you straight to the heart of the Krakow tourist area where "all" the action occur. As an added bonus. A mere 5 minute walk northwards, along the old town gets you to one of the biggest malls in Krakow. Three floors packed with shops. In fact, you can even see the mall from outside the lobby.

The hotel staff is helpful. They can arrange parking for you for 60 zloty (approx 12 EUR) in a 24/7 guarded spot. Be aware though that going to the parking spot is really easy by foot, however by car it is a big detour thanks to one way direction on the streets. So the instruction right-left-left might be accurate walking, but not by car. Otherwise you might opt for street parking which might be cheaper.

The breakfast is the big positive surprise. Located in the "cellar", or -1 level, without window, I had my doubts but the hotel did deliver in this department. The food was excellent and the choice was adequate diverse for me.

The staff was friendly, and helpful in a non intrusive way.

The two minor issues making it four and not five is the wafer thin doors making the rooms far from sound proof. We could easily hear the noise from the lobby. Thankfully the crowd in the hotel was not a rowdy one, otherwise it would have been hard to sleep. The other small issue is that the lobby/bar is very small and not cozy at all. So taking a late night drink is out of the question. However, the close proximity to the old town may make this requirement obsolete.

  • Stayed: May 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Eric U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDirector, Kierownik at Ascot Hotel, responded to this reviewResponded 19 May 2018

Dear Guest,

We are delighted to learn that you enjoyed your recent stay at Ascot Hotel and would like to thank you for taking the time to write about your experience. Guest satisfaction is our main goal at Ascot Hotel and it is rewarding to learn that it has been achieved on this occasion and the next one. It will be a pleasure for us to host you back to Ascot soon!

With Kind Regards
Manager Ascot Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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