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All reviews city centre front counter staff staff were generally friendly comfortable hotel old town heating system king size hotel is located rooms are big clean rooms auschwitz birkenau would highly recommend this hotel train station wawel castle main square taxi polish
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3 - 8 of 285 reviews
Reviewed 24 May 2018

The hotel has very small beds and very small blankets and the hotel is outside the city and the breakfast is also pathetic. The breakfast also didnt had much variety. We stayed for 2 nights and regretted.

  • Stayed: May 2018, travelled with family
    • Location
    • Rooms
    • Service
Thank Gaurav P k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 March 2018 via mobile

This is not the best hotel in town but rooms are clean & quiet and beds comfortable.
However the food served in the restaurant is far below expectations and service unfriendly. I mean if you decide to run or work in a restaurant you should have minimum willingness to offer your client a good time.
I had the coldest service (I got a real feeling of disturbing staff), food was really bad so I sent back the badly cooked chicken - yes it's possible - and order a club sandwich. After 15 min I got the hardest possible bread surrounded by a tasteless salad (too cold - probably directly from the fridge).
A real disappointment. Better try one of the many Italians in town. They cook very well - see my reviews.

Stayed: March 2018, travelled on business
Thank RodrigueCZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2018 via mobile

This Hotel is very clean. Very polite helpful staff. Rooms are very clean with plenty of room. Breakfast is the best Hotel breakfast I’ve ever had, massive choice. My husband will definitely staying here again. Approx £3 in a Uber taxi to the centre of Kraków.

Stayed: January 2018, travelled as a couple
Thank GrandTour713494
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2018

The hotel is not central to Krakow, so requires a short drive to the city centre - but this isn't really an issue if you do not mind a short journey and you want to save a lot of money, by not being in the city centre. The hotel itself is very clean and well kept, I did not see any litter anywhere on the premises.

Overall, the staff were incredibly helpful and nothing was too much bother for them. Even though we had forgotten to pack some essential items, the hotel were happy to provide with these free of charge. The breakfast here was absolutely superb, including a range of hot cooked breakfasts, fresh fruit (including tropical fruits, such as pineapple and mango), cereals and many varieties of breads and croissants.

If we return to Krakow, we will likely stay here again.

Stayed: April 2017
Thank Ellie-Jo16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2017

This hotel was very well situated for my needs - on the Ring road of Krakow, 10 minutes to airport, close to several office buildings. The room was clean and tidy, so was the bathroom. Breakfast - nothing special, full with bus groups from the Far East. In the morning (starting from 04:30-05:00) one can here the cars on the nearby ring road, and there is usually ig traffic jam in the morning in direction to Krakow. Would go there again if I have to visit Krakow (the business district, not the old town) again.

Room Tip: Probably a room not facing the Ring Road will be more quiet
  • Stayed: November 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Milen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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