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Residence La Fenice
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Reviews (356)
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All reviewsmetro stationtwo bedroom suitecity centrepriced hotelbit datedvery nice hotelbudget hotelmini fridgeminutes walk awaychoose this hotelno air conditioningnice breakfastconvenient locationyogurtbeautiful cityold townstops
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1 - 6 of 356 reviews
Reviewed 3 weeks ago via mobile

We stayed for a night and it was all right. The location is perfect, close to metro station and tram station. Lots of bars, restaurants and shops around in walking distance.
The room was clean and simply furnished. All you need for short stay. Breakfast average.
Could struggle with finding a parking if you are not local.

Stayed: May 2018, travelled as a couple
1  Thank Barb B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vaclav M, Manažer komunikace s hosty at Residence La Fenice, responded to this reviewResponded 3 weeks ago

Dear Barb B,

thank you for taking the time to share details about your recent experience with residence La Fenice.

We are grateful for your kind words regarding our location and rooms. The happiness of our guests is our highest priority and we are delighted to read you enjoyed your well deserved time in Prague.

We wish you all the best and we hope we will welcome you back in the near future!

With kind regards,

Vaclav

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

I really liked this hotel ! Our room was perfect for 4 friends travelling together! There were two levels , 2 bedrooms and large bathroom !


Miriam at the front desk was awesome and very helpful! It was an easy tram ride to city centre ( or fairly cheap cab) ! The breakfast was awesome !!! Perfect hotel for those on a budget !

Stayed: May 2018, travelled with friends
1  Thank Brenda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vaclav M, Manažer komunikace s hosty at Residence La Fenice, responded to this reviewResponded 4 weeks ago

Dear Brenda B,

thank you for taking the time to share details about your recent stay in Residence La Fenice.

I am very happy to read that you enjoyed your well deserved time in Prague. We always do our best to satisfy our guests and we are grateful that you praised our location, breakfast and especially our staff. I will certainly be pleased to pass your compliments to Miriam.

We wish you all the best and we hope we will welcome you back soon!

With kind regards,

Vaclav

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Reviewed 14 December 2017 via mobile

The photos and description is not real at all. It’s not four star as it declares! First when we arrived we realized that there is no parking, however it was mentioned that there is parking. The guy on the reception told us that the room is very small and he is not sure that we will be ok there(!!!) after he scanned our passports, he thrown them to us. However he explained the city and all connection system, so it was ok. Room was not that bad, but very uncomfortable and old. Antique style is good, but not when your towels are torn and the decorative element above the bed is about to fall on your face. Breakfast is below average, not four star

Stayed: December 2017
Thank Katerina_the_Second
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vaclav M, Manažer komunikace s hosty at Residence La Fenice, responded to this reviewResponded 2 January 2018

Dear Katerina_the_Second,

Thank you for taking the time to share with us your experience regarding your stay in Residence La Fenice. Your feedback is very valuable for us.
I am sorry to read there were some aspects of your stay where we did not met your expectations. I will personaly make sure your review will be forwarded to our management team.

With kind regards,

Vaclav

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Reviewed 5 November 2017

Very big rooms but needs few extra Furnitures, No TV or fridge in room, clean toilet with necessary amenities, room & toilet both need overhauling, good Wi Fi speed, decent continental style breakfast spread;

Maybe next time may avoid staying in this hotel; one can get better serviced & decorated place to stay in Prague at around the same price

Stayed: November 2017
Thank ShekharGangopadhaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vaclav M, Manažer komunikace s hosty at Residence La Fenice, responded to this reviewResponded 6 November 2017

Dear ShekharGangopadhaya,

Thank you for taking the time to share with us your experience regarding your stay in Residence La Fenice. Your feedback is very valuable for us.
I am sorry to read there were some aspects of your stay where we did not met your expectations. I will personaly make sure your review will be forwarded to our management team.

I hope we will get another chance to serve you in the future.

With kind regards,

Vaclav

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Reviewed 22 October 2017 via mobile

We arrived early and were allowed to put our bags in storage in the hotel so we could enjoy our first day without trailing our bags about. Despite a rather warm day outside (20c) we entered our room to find the heating on full blast however after requesting to turn the heating off in our room this was quickly rectified. Our room was clean although a bit dated. Huge room with a double and single although we only booked a double. There was also an outside corridor that had a fridge and prep area - great for storing our wine in. Our beds were made and towels replaced every day. Staff were friendly and the the breakfast was satisfactory. The location of La Fenice is great just down from the Metro so was accessible and only a 15 minute walk into town, although if you had a hard day walking there are trams that run past the hotel. This was our second time in Prague and our first time in La Fenice but if we are back again would certainly be booking at La Fenice

Stayed: October 2017, travelled as a couple
Thank Rikki B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vaclav M, Manažer komunikace s hosty at Residence La Fenice, responded to this reviewResponded 26 October 2017

Dear Rikki B,

We really appreciate that you took the time to share details about your recent visit in Residence La Fenice. Your feedback is very valuable for us.
We would like to thank you for your kind words regarding our location and also room. We hope you enjoyed your well deserved time and we will be more than happy to welcome you back again!

With kind regards,

Vaclav

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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