Arrived on Monday 7th June. Very long wait (nearly 2 hours) to get our room number. Strange 'jobsworth' method of registering.
Room clean and tidy although bed very thin and uncomfortable.
Went for our first evening meal with an unexpected wait to go into restaurant /canteen of over one hour followed by wait for food when in. Food adequate but not good.
Breakfast next day was another hour wait be for being seated. Breakfast good - best meal of the day. Evening same as Monday - queue for an hour, wait when in and meal mediocre.
Generally good breakfasts for the 4 day stay but evening meals poor.
Over the 4 days we queued over 8 hours (virtually a day) which on a 4 day break was unacceptable.
Surroundings were nice and well kept. Evening entertainment was good with excellent singers (special mention of Ken - Frankie and beyond, and Josh Turner, who was brilliant).
Many guests - all friendly and pleasant - said the Sand Bay was excellent before and they had been coming for years. Good, plentiful food, staff excellent (not our experience - bluecoats were good but management left a lot to be desired. All complaints were net with indifference and blamed on covid - which was completely invalid as there was plenty of room in restaurant BUT it was VERY poorly managed throughout our stay, which spoiled the good bits. More
- Free Wifi
- Free parking