We were very disappointed with this day trip. There were 75 people speaking 4 different languages on the bus from Rome to Capri. Any information or direction had to be repeated 4 times. We expected an English speaking trip. It was difficult to pay attention to all the directions while waiting to know what to do in English. At least the tour director on the bus was knowledgeable and friendly in contrast to the tour guide who met the trip in Naples. He was abrupt, too quick about everything and just appeared to want to be done with his portion of the trip. We loved Capri and enjoyed our day in spite of the the problems of the tour.