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All reviewsbusy roundaboutotago peninsulacountdown supermarketfree wififriendly receptionplace to staybed was very comfortableno hesitation in recommendinggreat hostsa great staystayed for nightsone night stayjasonmotelaccommodationheatermicrowave
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Reviewed 11 March 2017 via mobile

Stayed for 2 nights. Very comfortable room and if weather is bad there's a great selection of DVDs to borrow in reception and a player in your room. Reception staff very friendly and helpful. Location is right in the middle of all the car dealerships, DIY places and other big retail outlets.

Stayed: March 2017, travelled as a couple
Thank Keith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2017

My husband and I called at this motel early evening but unfortunately it was fully booked. We asked Rucahrd and Sue the owner/managers, whether there was another Best Western in the vicinity. Unfortunately there wasn't but they were so helpful and checked the Internet for available rooms elsewhere. RIchard set up an online booking for us at another hotel and printed off the booking confirmation for us. They were so friendly and helpful. Although we were not able to see a room, with them being fully booked, we were certainly given first class service from Richard and Sue and would most certainly call on them again if we are in the area. Thank you both - by the way, the hotel you booked for us lived up to our expectations!

  • Stayed: March 2017, travelled as a couple
    • Service
Thank LuluSomerset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 February 2017

Excellent room. Very quiet no road noise. Safe car parking. Friendly service good value for money. Will stay again. Friendly hosts with great family atmosphere. It's really accessible to the city centre with great choice of restaurants.

  • Stayed: January 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank CraigS3953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2017

Great location, quiet and spacious rooms, very clean and friendly owners. Convenient to beach restaurants, the Otago Peninsula and the train station. Richard & Sue, the owners, are warm and helpful. They recommended a scenic route to take on the Otago Peninsula and an easy route back to the motel in the dark after viewing the Penguins. Also, they purchased train tickets for us as we were only in Dunedin for two days. Additionally, they went above and beyond expectations -- as a package arrived at the motel for us a couple of days after we left for Christchurch, they insured the contents and mailed it to us in the USA.
This is a quality place with quality owners.

  • Stayed: February 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Bill B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
555Bayview, Owner at Best Western Dunedin, responded to this reviewResponded 28 February 2017

Thank you for the lovely review of us here in Dunedin. We are are pleased your package arrived safely back in the USA.
Our position on the south side of Dunedin is very handy for those who wish to see and visit the many highlights of the Otago Peninsula, we always recommend you drive out there on the 'high' road and come back on the 'low' road, this gives you the best views of the harbour and the open sea.
Please tell all your friends about our beautiful and understated city of Dunedin so that they may come and visit to see for themselves.
We also wish you both many more safe journeys.
Kind regards, Sue & Richard

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2017

My husband and I have recently returned to the United States from a three week trip to Australia and New Zealand. While in Dunedin, New Zealand, we experienced a perfect storm of failed plans regarding housing, a lost computer, and a terrible, lengthy, experience on the telephone with AIRB&B. Exhausted, driving at night in the rain, we passed a Best Western Hotel. This hotel is run by Richard and Sue Hanning. From the moment we arrived in their tiny reception area, we were welcomed and accommodated. The next three days were a wonderful respite. Sue Hanning gets to know her guests, knows her town and excels in hospitality. The rooms are clean, breakfast is homemade (including soaking the oats the night before for oatmeal) and delivered to your room. The site is centrally located in Dunedin. (My husband was consulting at the University.) She should be brought to the United States to train other Hotel operators!

  • Stayed: February 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Judi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
555Bayview, Owner at Best Western Dunedin, responded to this reviewResponded 28 February 2017

Hello Judi, thanks for the kind review, we are so glad we could help you out with accommodation and hospitality after your series of difficulties.
It was lovely for us to have you for the 3 days you spent in Dunedin, we hope to see you again when you are next down our way.
Best regards Sue & Richard

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