Lovely scenery but some furniture in the rooms are getting tired, extra pillows would have been helpful
A wedding was on so had to wait an hour for room service. The hotel staff were friendly and helpful
- Free Wifi
- Free parking
- Visit hotel website
Lovely scenery but some furniture in the rooms are getting tired, extra pillows would have been helpful
A wedding was on so had to wait an hour for room service. The hotel staff were friendly and helpful
We wanted something a little special for our visit to Christchurch and Clearwater delivered in spades. Waking to the lake view was simply stunning and the room itself had everything we needed - including a huge bed and free standing bath to lounge in. A highly recommended way to enjoy Christchurch.
I'm delighted that you enjoyed your stay with us, hopefully you'll visit us again soon.
Regards
Scott Wallace
The service and facilities here are awesome its nice and close to the airport without compromising on comfort. and a lovely outlook with peaceful surrounds.
The Food in the restaurant and room service is fantastic.
We would recommend Peppers as a lovely place to stay.
Thank you for your review, its really nice to read our teams looked after you well and you enjoyed your stay at Peppers Clearwater Resort.
We hope we can welcome you back again soon.
Regards
Scott Wallace
The apartment was simply amazing. Overlooking the lake, so roomy and comfortable. Heated floor tiles in the ensuite. And greeted with BAKING BREAD in the room on check in. The deck off the open plan kitchen/lounge/dining overlooked the lake where you could watch brown trout swimming by. Huge master suite upstairs with king size bed and a spa. And the staff understand customer service!! It's how they handle little things that go wrong that count the most. We had difficulty with the wifi (late in the evening). They didn't give up until they had a resolution, even sending the young man to our unit with a secondary device to ensure we had access. Everything about this place was awesome. It is really close to Christchurch airport and a short drive to good cafes and shops and the city centre. There's a terrific walking trail around a series of lakes and golfing, if you're into that, or you can fish from either the lake or there's a stream flowing through the property too.
Thank you for your feedback. Nothing make me prouder than learning the efforts our team members go to to try and make everyone's stay more enjoyable. My apologies that our WiFi has been unreliable lately but a complete new system is being install in the June.
We are please your enjoyed your Lakeview Suite and the complimentary fresh bread.
Hopefully we can welcome you back to Peppers Clearwater very soon.
Regards
Scott Wallace
Great location, friendly staff, golf course paths make a great running track. Units are a bit hard to find - make sure you ask for a map, even on a repeat visit. Well furnished, very peaceful, almost too large for the overnight business stay.
Thank you for your review, I'm pleased you enjoyed your stay and found the Resort peaceful. Sorry to learn you had a little difficulty finding your room, the Resort accommodation certainly is more spread out then your conventional hotel tower block.
We look forward to welcoming you back again soon.
Regards
Scott Wallace
Clearwater was chosen on recommendation from friends and it lived up to our expectations in every way. So close to the city but seemed so far away. We enjoyed the peace and quiet and the ability to walk at leisure around the golf course.
Thanks for the feedback, there is nothing better than living up to someone else's recommendation for our team.
Hopefully we will welcome you back again soon.
Regards
Scott Wallace