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Reviewed 20 May 2018 via mobile

The place is lovely and rooms are nice. Just needs to have walls cleaned of black shoe and suitcase wheels.

Staff friendly and helpful and nice food.

Great to be in town. Loved the location.

Fun to have two floors in the room. Great bar. The highest ceilings in town !!

Date of stay: May 2018
1  Thank Boobaby62
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this reviewResponded 21 May 2018

Dear Boobaby62,

Thank you for taking the time to place feedback on Trip Advisor subsequent to your recent stay. We are delighted you found our staff friendly and helpful, and loved the location. We would like to thank you for your comments regarding walls cleanliness and will make sure to follow up with our Housekeeping department.

Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future.

Kind Regards,
Astrid Hay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 May 2018

This building is a treasure. If you stay here, I highly encourage you to walk the hallways. This is a converted government building and it is stately and a bit of a time capsule. The arrival alone is an experience.

Our room was a duplex, very spacious, with a full kitchen, living room and dining room. Upstairs was a lofted full bedroom and bath with laundry. As an added extra detail, they even provide you with laundry detergent!

We loved the floor to ceiling windows that spanned the full duplex. Tons of light and just such a stately setting.

The wi-fi was great and we also enjoyed the outdoor pub. It is a part of the hotel, though independent. There is also a classic barber shop in the lobby. We didn't use or see the pool and other spa amenities, but they are available.

The location is a prime spot from which to explore the city. We did it all on foot from this base. Easily managed.

If we find ourselves back in Christchurch, we will absolutely come back to this property.

Date of stay: March 2018
Trip type: Travelled as a couple
1  Thank aps101
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this reviewResponded 17 May 2018

Dear aps101,

Thank you for taking the time to place feedback on Trip Advisor subsequent to your recent stay. It is wonderful to know that you found our fully self-contained, split level suites spacious and well appointed. The Old Government Building that houses Heritage Christchurch is a Category 1 Historic Places Trust building, and is indeed a very beautiful building - we are delighted that you found it stately, and enjoyed its hallways and stained glass windows.

Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future.

Kind Regards,
Astrid Hay

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Reviewed 9 May 2018

We had a problem with our booking on arrival at another hotel, and found this in the late evening.
We were 2 couples, and we got a suite with 2 bedrooms on the upper floor, with lounge, kitchenette, washing machine / dryer on the lower floor.
The reception guy (don't remember his name, but born near Cape Town) was amazingly helpful and ensured everything was to our complete satisfaction ensuring we got a very good deal, which made this hotel very reasonably priced.
Very comfortable 2 nights, good bar food in an "old-fashioned" bar and again, perfect location to see Christchurch

Room tip: 2 couples sharing a 2 bedroom suite was a great price saver for a luxury hotel
Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank David K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this reviewResponded 10 May 2018

Dear David-RamatHasharon,

Thank you for taking the time to place feedback on Trip Advisor subsequent to your recent stay. We are delighted to know that you enjoyed our spacious split-level suites, and found them well equipped and comfortable. We are also very happy to hear our Front Office staff was very helpful!

Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future.

Kind Regards,
Astrid Hay

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Reviewed 2 May 2018

We just visited The Heritage Christchurch two weeks ago and loved the property. From having drinks on the patio to the two-level room with kitchen and sitting area, we loved staying there. It was our first hotel after flying to New Zealand and a great way to kick off our vacation.

Date of stay: April 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Frank C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this reviewResponded 10 May 2018

Dear Frank C,

Thank you for taking the time to place feedback on Trip Advisor subsequent to your recent stay. It is wonderful to know that you enjoyed our spacious split-level suites, and loved the property!

Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future.

Kind Regards,
Astrid Hay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2018 via mobile

I have stayed here many times and it always delivers. This hotel has a beautiful old charm quality. So in some places it may come across as needing a bit of a face lift (corridor carpet), the rooms are beautiful and clean. Since my last stay, they have created a great buzz with the cafe by the entrance way. Lots of locals sit outside with rugs and heaters at night enjoying a drink. They even have an on site barber. The restaurant food was fabulous. A really cool experience. Chc has improved out of sight and building itself as a mini Melbourne. You can even go to sleep listening to trams!

Date of stay: April 2018
Trip type: Travelled as a couple
Thank BobbieMc01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HCHCResidentMgr, General Manager at Heritage Christchurch, responded to this reviewResponded 10 May 2018

Dear BobbieMc01

Thank you for taking the time to place feedback on Trip Advisor subsequent to your recent stay. We are delighted to know that you found our spacious split-level suites beautiful and clean, and enjoyed hotel's facilities and location.

Again I would like to thank you for taking the time to place your feedback and look forward to welcome you back shall you visit our beautiful city in the future.

Kind Regards,
Astrid Hay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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