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All reviews happily recommend this hotel no lift beach front rooms are clean bars and restaurants close to shops walking distance sky tv a wonderful stay free wifi town centre good size comfortable bed ocean playground insulated desk
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4 - 9 of 83 reviews
Reviewed 26 March 2018 via mobile

Recently travelled to East Pier to get married on the beach front, we stayed at the hotel and also had the reception in the port room. Everything worked out perfectly, and we had numerous reports from our guests that they were impressed with the venue. My only negative would be the price of Alcohol at the bar, way over priced, other than that it’s a great place to visit.

Stayed: March 2018, travelled with family
Thank Wanderer763929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vanessamanager, Front Office Manager at East Pier Hotel, responded to this reviewResponded 27 March 2018

Hi there thanks for your lovely review and we are thrilled to hear your wedding day went well. Hope to see you again in the future - maybe anniversary! Best regards

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Reviewed 18 February 2018

Spacious room with a lovely beachfront setting. The bed was lovely and soft. Good night sleep and well insulated. Could not hear other guests next door, which was great. I thought $320 was excessive but my husband choose it. The room was clean and tidy, no complaints there. Restaurant food was average. Not far from the city, maybe a 5 to10 minute drive. Free wifi. Would of been nice if there was a spa pool.

  • Stayed: February 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ivy1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vanessamanager, Front Office Manager at East Pier Hotel, responded to this reviewResponded 21 February 2018

Hi there - thanks for taking the time to review your stay with us. It was one of the busiest times of the year you chose to visit Napier but we do hope to see you back again at not such a busy time. Kind regards, team at East Pier Hotel

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Reviewed 13 February 2018

Clean and tidy but for us lacking character. The room as reasonably spacious and well appointed. On the beachfront, away from the town centre. The hotel staff were friendly and helpful, particularly the receptionist. A great base for the Napier area. Nice cafe on the waterfront.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank maximus2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vanessamanager, Front Office Manager at East Pier Hotel, responded to this reviewResponded 21 February 2018

Hi there thank you for taking the time to review your stay with us and we look forward to seeing you again in the future. Best regards, team at East Pier Hotel

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Reviewed 11 February 2018 via mobile

Nice place, rooms are clean and tidy well presented best part of the room is it has loads of sky tv channels which most hotels overlook which was very handy given the weather was terrible on our visit. Very handy to shops, bars and restaurants has its own bar and restaurant.

Stayed: February 2018, travelled as a couple
Thank Corey D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vanessamanager, Front Office Manager at East Pier Hotel, responded to this reviewResponded 21 February 2018

Hi Corey - thats lovely to hear that your time with us wasnt totally spoilt and look forward to welcoming you back again soon. Kind regards team at East Pier Hotel

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Reviewed 28 December 2017

Great service and the rooms as lovely. Stayed in a large studio which gave you a decent amount of space to put your gear and hang out. A small deck with two chairs and a table for each room and two chairs inside with a desk nearby for your work station. Bed is lovely and comfortable and decor is great. Shower lovely.. Only fours years old i believe. Great access to beaches and plenty of cafes and restaurants to choose from

  • Stayed: December 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Robin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vanessamanager, Front Office Manager at East Pier Hotel, responded to this reviewResponded 21 February 2018

Hello and thanks so much for reviewing your stay with us at East Pier - we do hope to see you back again soon. Best regards, team at East Pier Hotel

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