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“Good service, quirky decor, fairly average food”

The Colonial Tramcar Restaurant
Ranked #28 of 115 Food & Drink in Melbourne
Certificate of Excellence
Attraction details
Reviewed 28 May 2018

Date of experience: March 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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243 - 247 of 5,114 reviews

Reviewed 27 May 2018 via mobile

Had a couple of issues they were late starting and when the young girl with a accent was doing check ins completely ignored us checked the people in next to us then looked at us walked past us then checked the people next to us her response when we approached her to check in was she thought we were waiting for the bus (at the tram pick up? Huh????)
This is the type of thing you do once then never again went constantly up and down the same streets. Food was nice but for some reason I had the smallest steak compared to other people at the table I’m talking tiny.
Our server was so nice and super friendly she was a highlight. Go spend your money at a nice restaurant not here.

Date of experience: May 2018
Thank Rowhotravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tramcar R, Manager at The Colonial Tramcar Restaurant, responded to this reviewResponded 7 June 2018

Dear Rowhotravels,

Thank you for taking the time to review your experience.

I am sorry to read that there was some confusion during your check in, and I apologise that you felt ignored by our staff member.

Our route of travel varies from day to day depending on traffic, roadworks, and other events that can impact access to tram tracks. The route that we follow is determined by Yarra Trams just prior to departure, as they need to ensure that our trams can travel at a leisurely pace without impacting the wider public transport network. We always follow the most scenic route available, however as we share tracks with the city’s public trams we can be diverted to any area of the city with little to no notice.

I am surprised to read that you found your steak to be small compared to your fellow diners. Our steaks are pre-portioned so that there is never more than a 5 gram difference between them. Due to the nature of different cooking preferences, well-done steaks can shrink and appear smaller than ones that are more rare. Our chef would have been more than happy to replace your steak or give you a second one if you had notified them that you were unsatisfied with the size of your meal.

I'm glad that your server was the highlight of your evening! Your kind feedback will be passed along to our Front of House team.

Once again thank you for providing feedback about your time aboard. Should you choose to travel with us again please feel free to contact me directly at reservations@tramrestaurant.com.au as I would be more than happy to personally oversee your reservation.

Kind regards,
Caroline | Reservations Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2018

We had a beautiful experience onboard our tramcar restaurant. From the staff to the food and drinks. There was nothing to complain about. Everything was perfect.
The food is served hot which I was concerned about. But to my surprise it was amazingly hot. The choices we made for our meals was one of perfection. Our drink waiter was great and even took some photos for us.
It you are in Melbourne and haven’t experienced this yet be sure to hop on board and enjoy an evening out in Melbourne. Fantastic night out!

Date of experience: December 2017
Thank Suzie3064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2018

love this being from melbourne anyway it was something different would highly recommend to go and try this i heard its the only one in the world trams with restaurant inside

Date of experience: April 2018
Thank CarolI148
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 25 May 2018

We tried to book this when we were in Melbourne for the F1 and found it was fully booked. Thankfully I emailed them and we actually got to do this our last evening. Considering you are on a tram the food is fantastic. Great experience.

Date of experience: March 2018
Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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