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All reviews etihad stadium harbour town bedroom apartment free tram great apartment small balcony washing machine convenience store pool and gym full kitchen quiet location tram stop lounge room great facilities car parking would stay again an upgrade
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Reviewed 11 October 2018 via mobile

This hotel is just perfect, especially for a family. We had a two bedroom unit with kitchen, lounge and dining area. The unit had 2 bathrooms, a laundry and a balcony with views over Docklands and towards Marvel stadium. Outside the front door was a tram stop in the free tram zone and only a 10 min tram ride to the center of the city. It was a 5 min walk to Harbortown shops and about 15-20 min easy walk to the DFOs. The staff were welcoming, helpful, friendly and made us feel at home. The room was very well presented and clean. The hotels facilities excellent and the restaurant provided great food and drinks.
100% would stay again and have no hesitation in recommending this hotel to anyone.

Stayed: October 2018, travelled with family
Thank mattred74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cameron B, General Manager at The Sebel Melbourne Docklands, responded to this reviewResponded 12 October 2018

Dear mattred74,

Thank you for your simply amazing feedback, it’s so rewarding for our team to see feedback like this that their guest focused mindset and positive attitudes are being recognised by our valued guests.

I must agree with you that our location is super convenient for accessing the CBD, and is centrally located in the centre of Docklands for shopping, dining, and sightseeing. The bonus of the free tram zone stop at our door step means you don’t have to walk far at all!

On behalf of our entire team, thank you again for your sensational feedback, and we can’t wait to welcome you back again soon to Sebel Melbourne Docklands.

Kind regards,

Cameron Baker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2018 via mobile

Well appointed hotel with blingy purple decor. The room was large and well appointed. The gym was excellent with a large range of equipment and the lap pool, spa and sauna were very good. I had one rude staff member who was unhelpful but the rest of the staff were professional if a little tepid.

Stayed: June 2018, travelled on business
Thank Renata B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cameron B, General Manager at The Sebel Melbourne Docklands, responded to this reviewResponded 9 October 2018

Dear Renata B,

Thank you for taking the time to provide your feedback from your recent work trip, and I’m very happy that you enjoyed your stay with us at Sebel Melbourne Docklands.

I most definitely agree with you that our gym facilities are first class and well above general hotel standards, along with our heated lap pool and spa/sauna facilities.

I do apologise that you encountered one staff member that came across rude, please do not hesitate to contact me directly to discuss further, as our team would be appreciative of the feedback to always ensure a complete guest focus and satisfaction.

Kind regards,

Cameron Baker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2018

We always stay at this hotel whenever we visit Melbourne.
Really good customer service and a very good location.
Indoor heated pool and the gym are complements the views from the rooms.
Walking distance to many good cafes on docklands.
We will continue to stay in this hotel every time we visit Melbourne. (at least twice a year)

  • Stayed: October 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Isuru E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cameron B, Manager at The Sebel Melbourne Docklands, responded to this reviewResponded 5 October 2018

Dear Isuru E,

Thank you for sharing your amazing feedback from your stay with us here at Sebel Melbourne Docklands, it’s always great to hear our regular guests always getting the best possible service to meet expectations.

We pride ourselves on our customer service skills, so I will definitely share this feedback with our team as recognition of their amazing ongoing work.

We can’t wait to welcome you back again on your next stay!

Kind regards,

Cameron Baker
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2018

  • Stayed: August 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Cameron B, General Manager at The Sebel Melbourne Docklands, responded to this reviewResponded 25 September 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 24 August 2018 via mobile

I must admit, having been put here in a 2 bedroom apartment by my employer I wasn't expecting much. My initial impression was good with a friendly and efficient check in and a small yet warm and modern reception/lobby. Location was excellent, being only 500m form Etihad, with a tram stop basically at the door and a harbourfront position.

The room was very nice. Modern, clean, spacious and had a full and very well equipped kitchen. The bed was comfortable and the view from room 505 was rather spectacular. You're generously provided a Foxtel box so viewing choices are also plentiful. The room servicing was good and kept the high standard of cleanliness with all bathroom amenities replaced daily without fail. Having fresh amenities for me is always a sign of a good hotel.

1 little suggestion to management.... don't remove unempty bathroom items or hardly used soap. Provide additional items for sure, but there's no need to throw away 3/4 full shampoo or a barely used cake of soap.

There's a pool and gym and plenty of restaurants, cafes and bars on the boardwalk where the hotel is located or in the immediate vicinity. Try the Woolshed which is a 2 minute walk but serves one of the best burgers I've had or Sir Basil cafe a few metres down the boardwalk for nice coffee and very contemporary breakfast options.

Overall I was really impressed. I've stayed in over 13 different hotels in Melbourne and if being right in the heart of Melbourne is not essential, this is one of the best options. There is nothing to fault and the room size and quality is excellent with wonderful views and plenty of great food options at your doorstep.

Stayed: August 2018, travelled on business
Thank Alain G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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