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Reviewed 29 June 2018

Comforting surrounds and service in old style luxury. Carpet was being redone so the lobby looked very messy. The water in our bath backed up when I was showering. Although we asked about it, didn't notice the USB charger till the last morning .Breakfast was yummy.

  • Stayed: June 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank Ruth S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, General Manager at The Hotel Windsor, responded to this reviewResponded 2 July 2018

Dear Ms S…Ruth,

Thank you for your valued feedback and apologies for any inconvenience whist we recarpeted the whole ground floor of the hotel.

Hoping that we may look forward to welcoming both back soon when you will find a more elegant environment.

With thanks for your kind words on service.

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2018

It's always a pleasure to return to the Hotel Windsor. I love the old world charm, the sense of style and the attentive team. A hand written note of welcome and acknowledging my return visit from your general manager is a lovely touch.

  • Stayed: June 2018, travelled solo
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Review collected in partnership with this hotel
Thank martinkelsey2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, General Manager at The Hotel Windsor, responded to this reviewResponded 2 July 2018

Dear Mr Kelsey…Martin,

Thank you for your kind consideration and most generous and emphatic endorsement to readers following your most recent stay.

The pleasure of your company is always ours.

Until next time our thanks and best wishes,

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018

From the moment we walked in the front door, to the time we left, we felt like we were at home among friends. The friendly and efficient staff made this one of the most pleasurable short stays we have ever undertaken. Well done Windsor staff.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank kevswano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, General Manager at The Hotel Windsor, responded to this reviewResponded 29 June 2018

Dear Sir / Madam,

Perfect. Thank you for your positive endorsements and recommendations to readers following your recent visit.

The pleasure was ours.

With thanks and until next time, I remain,

Yours faithfully,

David
David G.A. Perry
Chief Executive Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018

The Windsor is a little like being on a classy cruise ship. Refined, quiet, comfortable, attractive surroundings, good attentive staff, spacious rooms, extras provided and cold eggs at the breakfast buffet. A pleasant place to spend a holiday.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Jill043
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, General Manager at The Hotel Windsor, responded to this reviewResponded 29 June 2018

Dear Madam…Dear Jill,

Thank you for your kind words and recommendations to readers following your recent stay.

Looking forward to the pleasure of welcoming you back to The Windsor soon,

The pleasure shall be ours once more.

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2018

Had the two night package deal. Was a great experience. Great location with the free tram stopping at the front door. Staff were fantastic and the valet parking was great. Room was quite cold as the heater was blowing cold air and the instructions did not match the unit.To be fair we did not bother to ask for it to be checked. If you like history then this is a must do experience.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mjshield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, General Manager at The Hotel Windsor, responded to this reviewResponded 29 June 2018

Dear Mr / Ms Shield

Delighted that your stay was so enjoyable. You are most kind.

Apologies for the challenges with your heater. We shall check.

Looking forward to the pleasure of welcoming you both back to The Windsor soon.

Yours sincerely,

David
David G.A. Perry
Chief Executive Officer

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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