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Reviewed 8 October 2016

The moment you enter the Westin's prestige entrance, you can't help but notice the consistency of the service delivery is outstanding. The Concierge 'Kane', ensures you have the smoothest transition that makes you stop to think this place is catered for you.
Outstanding bathrooms, incredible Heavenly bed, impressive gym + workout facilities and superb breakfast. Westin is a must return and MUST for newcomers.

  • Stayed: October 2016, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Lee D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinMelbourne, Manager at The Westin Melbourne, responded to this reviewResponded 12 October 2016

Dear Lee D. Thank you for taking the time to share your comments and recognition of our associate, Kane. We are delighted you appreciated our personable and instinctive service, and that you enjoyed the signature in room features we are so well known for. We sincerely look forward to the opportunity to welcome you again in the not too distant future. Be well.

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Reviewed 8 October 2016 via mobile

Located in the dead centre of Melbourne this hotel is right next door to theatres. We stay at many hotels and this one is excellent. Business services are excellent staff are excellent and the bar staff are friendly. If your coming to Melbourne to experience Melbourne this is where you should stay. Great for coeliacs with a dedicated seperate buffet.

Stayed: October 2016, travelled as a couple
Thank F2871YFlisad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2016

A quality hotel in the center of town near shopping and restaurants. Easy access to the area as the tram is quite close by to get you to wherever you need to go. The rooms are quiet, spacious, and comfortable. The lobby bar is not quite the place for a relaxing drink with friends, it's a bit hectic, though good for people watching. The bar servers were quite friendly-a plus. The workout facilities are exceptional. Overall the staff is most friendly and helpful. Hotel does not have "executive level" lounge which is a bummer. Need some other place to gather besides the Lobby Bar.

  • Stayed: October 2016, travelled on business
    • Value
    • Rooms
    • Service
Thank C E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinMelbourne, Manager at The Westin Melbourne, responded to this reviewResponded 11 October 2016

Dear C E, Thank you for taking the time to provide your feedback. We are delighted you had an excellent experience during your stay with us. We are certainly well known for our commanding location which is in close proximity to the best shopping and attractions in the city. We are pleased you appreciate the signature Westin experience and we look forward to welcoming you back in the future. Be well.

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Reviewed 7 October 2016 via mobile

Wish we stayed here instead of the Novotel! If in Melbourne again..will definitely stay here!!! Classy foyer and driveway ...even had a Lamborghini parked outside! Wonderful front entrance presentation....

Stayed: October 2016, travelled on business
Thank GeorginaJ97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinMelbourne, Manager at The Westin Melbourne, responded to this reviewResponded 11 October 2016

Dear Georgina J. Thank you for taking the time to share your positive review. We are delighted you had a wonderful stay with us in every way. During your next stay, if you are not already a Starwood Preferred Guest member, please request to join the program so we may keep you informed of our special offers and 15% off food in all our venues (T&C’s apply). We look forward to welcoming you back to The Westin Melbourne once again. Be well.

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Reviewed 6 October 2016 via mobile

Very good sized and appointed hotel rooms.
The gym was superb for a hotel, beat I've seen in a hotel!
The restaurant for a quick meal was quality and steak cooked to perfection.

Will certainly stay here again and look forward to my next visits.

Stayed: October 2016, travelled solo
Thank MatC173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinMelbourne, Manager at The Westin Melbourne, responded to this reviewResponded 11 October 2016

Dear Mat C. We are so pleased to learn you enjoyed your stay and we thank you for your comments. Our Westin Workout Fitness Centre provides our guests with everything required for an exhilarating workout and is open 24 hours. We look forwarding to welcoming you again in the not too distant future and ensuring another renewing stay. Be well.

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