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All reviews southern cross station great location skybus terminal sky bus etihad stadium spencer street public transport easy access free trams buffet breakfast would stay again room service pleasant stay crown casino bed was comfortable valet parking central location
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Reviewed 17 March 2018

This Hotel is so handy for Southern Cross train travelers from country areas. Yet again we had a great experience and had a lovely refurbished room on Level 11. I will in future however look for the rooms that do not have the shower/bath combination as these are quite difficult to get in and out of with knee problems. They have also added a glass shelf in the most useless position that showering is quite confined. Other than that the service is always great. The Restaurant is not open at the moment but i do hope that returns as it is nice to get out of your room to eat. Each level looks to be going through a refurb so keeping up to date.

Room tip: Check room to see if shower or Shower/bath combo.
Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank JennyP59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirby C, Front Office Manager at The Savoy Hotel On Little Collins Melbourne, responded to this reviewResponded 19 March 2018

Dear JennyP59,

Thank you for taking the time to tell us about your stay.

We are delighted to hear that our location suited your needs throughout your stay. We are lucky to be located in such a central location; it makes it very easy for our guests to explore all that Melbourne has to offer!

We do have rooms with walk-in shower. Please let us know when you make the booking or on check-in.

Thank you again JennyP59, we hope to welcome you back in the near future.


Regards,
Mary Hotman
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2018

Great location clean and modern room friendly staff looks like they are renovating rooms. Updated bathroom comfortable bed. In such a great location opposite southern cross station and ethihad great for footy or concerts

Date of stay: March 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank merlreeves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirby C, Front Office Manager at The Savoy Hotel On Little Collins Melbourne, responded to this reviewResponded 19 March 2018

Dear merlreeves,

Thank you so much for your lovely review.

We are pleased to know that you love our new rooms and our location.

We are glad to hear that you found our location convenient; it certainly makes travel nice and easy when you arrive straight to our door.

Thank you again and we hope to welcome you back again in the near future.


Regards,
Mary Hotman
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2018 via mobile

I previously stayed at the then Savoy in the early 2000's every few months.

I had to attend a conference around the corner and thought the Vibe was always pretty good, so went ahead and booked. I then heard some bad feedback from two colleagues who recently had stayed. I am glad to say I had none of the issues they had raised.

The reception staff were excellent, rooms clean and maintained.

The only issue I would raise is that the restaurant area is getting pretty old and tired.

Overall I would not hesitate to stay again.

Date of stay: March 2018
Trip type: Travelled on business
Thank rohbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirby C, Front Office Manager at The Savoy Hotel On Little Collins Melbourne, responded to this reviewResponded 18 March 2018

Dear Rohbrown,

Thank you for your feedback in relation to your recent stay with us.
We are glad you had great Vibes at the Vibe during your stay and we hope to welcome you back again in the near future.We will certainly have to have a look into the atmosphere in the restaurant area and see if we can make some changes to make it more welcoming for your next stay.

Thank you again,

Kind Regards,
Lobsang Thutop

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2018 via mobile

Great hotel! So close to edihad stadium and across the road from southern cross station. Hotel clean, friendly staff, thoroughly enjoyed our stay. Only downfall was the parking is very expensive! $45 for a night, which I thinks a little costly. Overall would stay again but not park there.

Date of stay: March 2018
Trip type: Travelled with friends
Thank tylov12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirby C, Front Office Manager at The Savoy Hotel On Little Collins Melbourne, responded to this reviewResponded 18 March 2018

Dear Tylov12,

Thank you for taking the time to provide us with your valuable feedback.The management team and I enjoyed reading about our team being ‘friendly’ and ‘accommodating to your needs’. Their passion for hospitality is demonstrated by compliments such as yours.
We appreciate that you have taken the time to tell us your thoughts about your stay with us and hope we can welcome you back soon.

Kind Regards,
Lobsang Thutop

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Reviewed 15 March 2018

Brilliant experience, staff helpful and polite. Room clean and had everything we needed. We were impressed with the quality of the hotel surrounds and cannot speak highly enough of the location. We could walk to our concert venue and then to bars and eateries.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank pykeshome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirby C, Front Office Manager at The Savoy Hotel On Little Collins Melbourne, responded to this reviewResponded 16 March 2018

Dear pykeshome

Thank you so much for your fabulous review.

The management team and I enjoyed reading about our team being ‘helpful’ and ‘polite’. Their passion for hospitality is demonstrated by compliments such as yours.

We are delighted to hear that our location suited your needs throughout your stay. We are lucky to be located in such a central location; it makes it very easy for our guests to explore all that Melbourne has to offer!

Thank you again and we hope to welcome you back again in the near future.


Regards,
Mary Hotman
Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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