Very good check in service - I was running late for appointment due to traffic and felt they understood that and made a very conscious effort to get me out promptly - luggage and vehicle were taken care More
Very good check in service - I was running late for appointment due to traffic and felt they understood that and made a very conscious effort to get me out promptly - luggage and vehicle were taken care MoreShow less
Thank you for taking the time to provide us with your valuable feedback.We are glad you had great Vibes at the Vibe during your stay and we hope to welcome you back again in the near future.
Very convenient location (opposite Southern Cross Station), friendly and helpful staff, nice room and facilities. Nice piece of sirloin at restaurant. Good facilities. Good equipment in rooms. We would certainly book again if we ever come back to Melbourne.
Thank you for your lovely review.
The team and I are pleased to read that you not only enjoyed the location of the hotel, but that our rooms created the perfect setting for you to enjoy your recent trip to Melbourne.
The management team and I enjoyed reading about our team being ‘friendly’ and ‘accommodating to your needs’. Their passion for hospitality is demonstrated by compliments such as yours.
We are glad you had great Vibes at the Vibe during your stay and we hope to welcome you back again in the near future.
This hotel is in a perfect position. Close to everything. Rooms are small but neat. Pricing is quite good for its location. Could be more up to date with facilities. Wet towels on the floor from previous guest. Had to call housekeeping to fix tv which kept going on the blink.
Dear Sharon A,
Thank you for taking the time to tell us about your stay.
We are delighted to hear that our location suited your needs throughout your stay. We are lucky to be located in such a central location; it makes it very easy for our guests to explore all that Melbourne has to offer!
Thank you for your feedback regarding housekeeping please note this is not indicative of the service at Vibe Savoy Melbourne. We have passed on your concerns to our housekeeping department and the feedback provided will form part of the teams’ training.
We hope to have the opportunity to welcome you back to our hotel so that you can experience what we are truly capable of.
As many have said, the location of the Vibe Savoy is excellent! The room was small but very clean and comfortable. There is noise from being in the city across from Southern Cross Train Station and traffic but was not overly loud. The breakfast buffet, which was included in our deal, was minimal, lukewarm and basic. The cleanliness of the breakfast buffet area needs a good clean! Staff was friendly and professional.
Thank you for taking the time to provide us with your valuable feedback.Thank you for recognising the hard work housekeeping does in maintaining our rooms. I have passed on your compliments to the team who expressed their appreciation for your acknowledgment.I am sorry to hear that your breakfast was below the standard but we are looking into ways for improvements.Your feedback in relation to the team being friendly and helpful was received with much delight by our Management Team.
We had a very good stay all round the staff were friendly and helpful.The room was quite, clean and comfortable. The position was handy as we come on the train. The buffet breakfast was very good value.
Thank you for taking the time to gives us a wonderful feedback regarding your recent stay. We are glad that you found our reception team very friendly and helpful.We are also glad that the location was suitable for your stay.
We hope to welcome you back at the Vibe Savoy sometime in the future again.
great central location, easy for interstate and overseas visitors to find and use as a base as close to CBD and all forms of transport. Staff gave friendly service. Clean and bright rooms and beds very comfortable.. Did not use dining room this time but will next time. The room service menu was reasonably priced and good selection of foods
Thank you so much for your lovely review.
We are delighted to hear that you enjoyed your stay with us.
We hope to have the opportunity to welcome you back to Vibe Savoy Melbourne in the near future and also try our dining options.