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HK$1,462
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4,212
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207
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All reviews collins kitchen the club lounge collins street star hotel room service federation square corner room buffet breakfast valet parking yarra river late check great room central location fantastic location city gym luxury
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2,856 - 2,861 of 6,732 reviews
Reviewed 18 March 2017

Enjoyed my stay. Beverages very expensive, otherwise an excellent experience. Room very good, hot water with good pressure. I like to have a swim during my hotel stays - however pool was disappointing, water was too warm and the black and white check was overwhelming in what felt like allowed in room with not a lot of natural light.

Date of stay: March 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank jenniferwI1079XF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this reviewResponded 20 March 2017

Dear JenniferI1079XF,

Thank you for taking the time to share your experience following your recent stay at Grand Hyatt Melbourne.
We are pleased to read you enjoyed your stay and our guest rooms were comfortable. We do thank you for your valuable feedback which we have passed to the teams and we hope to have the pleasure of welcoming you back to the hotel in the near future.

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Reviewed 17 March 2017

I had a corner room which had great views. The staff were very friendly and organised a birthday treat for my husband which was much appreciated. Awesome location meant a quick walk to the river, restaurants and trams. Highly recommend!

Date of stay: March 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank Beena C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this reviewResponded 20 March 2017

Dear Beena C,

Thank you for taking the time to share your wonderful review following your recent stay at Grand Hyatt Melbourne.
We are thrilled that we were able to share such a special occasion with you and your husband and we are pleased your husband enjoyed his birthday treat, it really is those small touches that can make a difference to your stay.
Thank you again for your kind comments and we look forward to welcoming you back to the hotel in the near future.

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Reviewed 17 March 2017

Attentive staff, well appointed rooms, (some could do with a bit of a spruce up). very helpful concierge. Location second to none. Plenty of local cafes down Melbourne's classic lane ways for coffee and italian. Short walk to my favourite Pho in Russell Street.

Date of stay: December 2016
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Dave G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this reviewResponded 20 March 2017

Dear Dave G,

Thank you for taking the time to share your review following your recent stay at Grand Hyatt Melbourne.
We are pleased to read that you experienced a perfect stay and our central location meet your expectations to be able to roam the streets of Melbourne.
Thank you again for your kind comments and we look forward to welcoming you back to the hotel in the near future.

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Reviewed 16 March 2017 via mobile

Arrived at hotel at 2pm, valet service very polite. Waited 10mins at reception which was no issue. Got a late check out. Room was what we wanted, definitely worth paying the extra for a deluxe room. Breakfast is one of the best that we have had with live cooking stations, recommend to all our friends.

Date of stay: February 2017
Trip type: Travelled as a couple
Thank burnit83
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this reviewResponded 20 March 2017

Dear Burnit83,

Thank you for taking the time to share your kind review following your recent stay at Grand Hyatt Melbourne.
We are pleased to read we were able to meet your expectations and you had the opportunity to experience our award winning buffet breakfast, the best part is walking through the cooking stations and smelling the breakfast favourites first thing in the morning!
Thank you again for sharing your review and we look forward to welcoming you back to the hotel in the near future.

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Reviewed 16 March 2017

Date of stay: March 2017
  • Trip type: Travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GrandHyattMel, Public Relations Manager at Grand Hyatt Melbourne, responded to this reviewResponded 20 March 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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