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Reviews (2,524)
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All reviewsrooftop poolgreat locationlonsdale streetpremier kingclose to china townsmall balconybuffet breakfastroom servicebusiness tripcentral locationcar parkingpleasant staywould stay againcbdmcg
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A TripAdvisor Member
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Reviewed 3 weeks ago

Hotel is in a good location and it is close to public transport There are many good restaurants in the area, it is very close to some of the theatres. Melbourne central is close by as well. Even Woolworths is just down the road

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

I would not recommend this hotel at all. The rooms look nothing like their advertise. The gym cannot be called a gym. The outside pool needs a complete refurbishment. The sink in the bathroom had huge cracks in it. The bath was not fit to bath in. The shower was a dribble of water which was so hot it burnt me.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank cyeatman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Great staff, very central. Great price, rooms are nice and clean.
Internet is fast. Nice Buffet breakfast. Tv's were ok, but the edges were cut off,
maybe the wrong aspect ratio.
Instant coffee in the rooms, not a winner there.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hgcmelbourne, Hotel Operations Manager at Grand Chancellor Melbourne, responded to this reviewResponded 3 weeks ago

Dear Mark A,
Thank you very much for your review. We are so pleased that you enjoyed your recent stay with us and found our rooms to be comfortable and clean. We thank you for your great feedback about our staff and appreciate you letting us know about the television screen in your room. I'm sorry you didn't enjoy the complimentary coffee provided for you - please rest assured our restaurant team are on hand 24 hours a day to prepare barista made coffee to order - we are Melburnians so we certainly understand the importance of good coffee! We hope to welcome you back again soon to the Hotel Grand Chancellor Melbourne. Kindest regards, Tara Strickland, Hotel Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

Need to improve reception on arrival
Rest room need to more conviniet
I had very bad experience in my room 1109
I had very bad experience in wash room
Really very dangerous it's size and location
I recommend not yo stay like this room anymore

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank tilakkhinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Stayed here for one night on a business trip. Hotel is on Lonsdale St but quiet enough especially if you get a rear of the hotel room. My room was at the rear and very close to the elevator which may have been a problem if l wanted a sleep in. Room was small but all l needed with a great comfy bed. The shower is a weird setup. Its glass panel is about a 1/4 the size of the base and water goes everywhere on the floor and over the adjacent sink wetting the basin and anything on it. The shower was hot and decent water pressure. I had the buffet breakfast but for $26 wouldn't bother again as its average at best and more suited to $18 at most.

Room Tip: Low numbers so at the rear of the hotel.
  • Stayed: June 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank 2211mays904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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