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All reviews chapel street south yarra spoonbill restaurant glass bottom smart car deluxe studio suite sun deck toorak road restaurant downstairs boutique hotel room service mini bar little things location is great great room comfy bed visiting melbourne
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Reviewed 6 February 2017 via mobile

Staying at the Olsen Hotel for our anniversary was Uber cool.
The Service, the decor, location & the vibe are 2nd to none.
I would recommend a stay here at the Olsen hotel.
Thank you to the staff & management for your service, attentiveness, the food and drinks

Stayed: November 2016, travelled as a couple
Thank Frederick O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OlsenHotel2016, Front Office Manager at Art Series - The Olsen, responded to this reviewResponded 13 February 2017

Hi Frederick O,

Thank you for choosing [The Olsen] to celebrate your anniversary and writing such a great review. We look forward to welcoming you back to [The Olsen] in the near future.

Regards,

Simon Coyne
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2017

I've stayed at the Olsen a few time now and I must say it's my favourite hotel in Melbourne. I love the rooms, they are very modern, stylish and always clean.
The staff are always friendly and the food and service in Spoonbill is fabulous!
The pool is lovely and the sun deck above the pool is very relaxing on a sunny day.
I would highly recommend this hotel for your next stay in Melbourne. 10/10

  • Stayed: January 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Tiffany T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OlsenHotel2016, Front Office Manager at Art Series - The Olsen, responded to this reviewResponded 13 February 2017

Hi Tiffany T,

Thank you for staying at [The Olsen] and writing such a great review of your time at [The Olsen].

We look forward to welcoming you back again soon.

Regards,

Simon Coyne
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2017

The Olsen is the perfect Melbourne Hotel. Great location, exceptional staff and wonderful, spacious rooms. The bathrooms in the rooms are immaculate. And the beds are so comfortable! Highly recommend the Spoonbill restaurant for breakfast, lunch, dinner - or just a drink.

  • Stayed: January 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank KatherineK275
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OlsenHotel2016, Front Office Manager at Art Series - The Olsen, responded to this reviewResponded 13 February 2017

Hi KatherineK275,

Thank you for your great review and its always great to read when guests commend our staff.

Thank for staying at [The Olsen].

Regards,

Simon Coyne
Front Office Manager

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Reviewed 6 February 2017 via mobile

South Yarra is a great location with Chapel street and Toorak so close by. The overall stay was ok . Large room with all modern amenities but few annoying things like electric door keys not working ( changed it 6 times) safe as well , elevator problems .... wifi as well nowadays should be a free ...
So overall not bad but no sure if I will stay here next time I m in MLB

Stayed: February 2017, travelled on business
Thank paolok66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OlsenHotel2016, Front Office Manager at Art Series - The Olsen, responded to this reviewResponded 12 February 2017

Dear paolok66,

Thank you for staying at [The Olsen] and taking the time to write your review. Im pleased you enjoyed our location and was able to explore the local area. We offer complimentary WiFi to all PGR members which is free to sign up to and also offers discounts in our restaurant.

I apologise for your room key not working and I have passed your feedback onto our maintenance team for follow up.

Thank you for staying at [The Olsen].

Regards,

Simon Coyne
Front Office Manager

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Reviewed 5 February 2017

We used the John Olsen Penthouse for a small Christmas celebration as well as used the hotel room facilities for extra guests. We couldn't have asked for a more professional and enjoyable experience. The customer service team were very accommodating, and ensured that the penthouse was set up as requested, they were there to assist with AV and we even received a very generous gift from the GM, Lee! The rooms were modern, the views, spectacular, and the location was a perfect distance from the city, right in the hub of bars, restaurants and transport. We were very pleased with the entire experience and would recommend this to anybody looking for a 5star experience! Thank you to the Olsen, we will definitely be back!

  • Stayed: December 2016, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Claire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OlsenHotel2016, Front Office Manager at Art Series - The Olsen, responded to this reviewResponded 12 February 2017

Hi Claire B,

Thank you for choosing [The Olsen] for your Christmas celebrations and we were so pleased that you and your guests had a great time. I will ensure your feedback is shared with our staff and we look forward to welcoming you back soon.

Regards,

Simon Coyne
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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