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US$189
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Free cancellation until 06/11/21
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Pullman
US$189
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Free cancellation until 06/11/21
Reserve now, pay at stay
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Traveller rating
1,718
596
125
33
18
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11 - 16 of 2,490 reviews
Reviewed 26 August 2021

We could not fault the hotel, all the restaurants were well priced for the type of dining. The hotel staff very friendly, there was sanitizer in all public areas. The room was a very good size and a lovely view of the Inlet. We had a very restful time and were spoilt by the hotel for our anniversary. We would strongly recommend the hotel.

Date of stay: August 2021
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Review collected in partnership with Accorhotels.com
1  Thank dyfpol
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wayne Reynolds, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 1 September 2021

Dear dyfpol
Thank you so kindly for your review of your stay here at Pullman Reef Hotel Casino. Congratulations on your anniversary celebrations! We are so pleased to hear that you had such a fantastic time here with us and that so many aspects of your stay here highlighted.
Thank you for recommending our hotel, and we very much look forward to having the opportunity to welcome you back again in the future.
Sincerely
Wayne Reynolds
General Manager Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2021

Room upgrade was appreciated and made the stay even more enjoyable. Reception, room service and restaurant staff were excellent. Access to the town great with most things no more than a 20-30 minute walk.

Date of stay: August 2021
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Review collected in partnership with Accorhotels.com
1  Thank L4623IWjohn
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wayne Reynolds, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 1 September 2021

Dear L4623IWjohn,
Thank you so much for taking the time to review your recent stay with us. I am delighted you enjoyed your time with us and found our central location so convenient.
We hope to have the pleasure of welcoming you back again in the near future.
Sincerely,
Wayne Reynolds
General Manager Hotel

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Reviewed 20 August 2021

Love this hotel, our home away from home. Love it’s old world luxurious charm, position and amenities.
Breakfast is always good. Shame about the bar which is an oversized noisy unappealing and too open space.

Date of stay: August 2021
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Review collected in partnership with Accorhotels.com
1  Thank Di M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wayne Reynolds, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 1 September 2021

Dear Di M,
We are thrilled that you enjoyed your experience here with us once again, and thank you for taking the time to write a review.
We appreciate you choosing us as your preferred luxury hotel in Cairns, and I certainly hope we have the opportunity to welcome you back again soon.
Sincerely
Wayne Reynolds
General Manager Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2021

During our two and a half week stay at the hotel, my husband and I received the most wonderful service from all of the staff at the hotel. There were no exceptions. We were subject to a snap Covid19 lock down during our stay and we were so impressed by how well organised the hotel was during such an emergency. Thanks again to the great staff.

Date of stay: July 2021
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Review collected in partnership with Accorhotels.com
1  Thank Explore44206425832
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wayne Reynolds, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 18 August 2021

Dear Explore44206425832,
We appreciate your time in reviewing your recent stay here with us. Thank you kindly for highlighting our staff and the level of service we provide, in particular within the current restrictions and changing times. I will be sure to pass on your comments to the team.
Again, thank you for your time and we hope to have the pleasure of welcoming you back again in the near future.
Sincerely
Wayne Reynolds
General Manager Hotel

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Reviewed 8 August 2021

We have had the pleasure of staying at this hotel. Their packages are amazing value for money. They just keep giving
The food is stunning as is the room and surrounds. The staff can not do enough to assist.
Having travelled the world we have paradise on our doorstep.
We JUST LOVE THIS PLACE.
Well done to everyone involved.
Heaven on a stick and excellent value.
Thanks again,
Arne and Steve

Room tip: Ask for an ocean view
Date of stay: August 2021
    • Location
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Thank Stephen D S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Wayne Reynolds, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 18 August 2021

Dear Stephen D S,
We are thrilled that you had such an enjoyable experience here with us at the Pullman Reef Hotel Casino. I will pass your comments onto the team as I know it serves as great encouragement in times like these, when the team hear from our guests.
Thank you again and we hope to have the opportunity to welcome you back through our doors sometime in the near future.
Sincerely
Wayne Reynolds
General Manager Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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