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Kingsford Smith Motel
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Reviews (512)
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289
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All reviewscruise terminaleat street marketsfree shuttleportside wharfclose to the airportroad worksbrisbane airportbusy roaddouble glazed windowsnext morningan early flightwonderful hostsracecourse roadfresh milkshuttle servicetaxi farewithin walking distance
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6 - 11 of 512 reviews
Reviewed 4 weeks ago

Our room was very comfortable, clean & convenient to the Brisbane airport. There is quite a bit of construction in the area, but we couldn't hear any of it! The rooms were well insulated & very quiet. The hotel staff was so very helpful and were possibly the most friendly people we met in our 2 weeks in Australia. They provide a free shuttle to/from the airport as well!

  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Billicapra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KSMHamilton, Owner at Kingsford Smith Motel, responded to this reviewResponded 3 weeks ago

Thanks for your review Billicapra. We are so pleased to hear you enjoyed your stay and our staff were able to leave such a positive impression. We have a lot of people concerned about the road works and the level of noise so we are glad you have confirmed for our future guests that the noise isn’t disruptive. We hope you had a great time in Australia and we hope to visit us again when you return.

Safe Travels.

Kind regards,
Kingsford Smith Motel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

We spent a night here (based on other recommendations) prior to our cruise. We could even leave our car on site for duration of cruise complimentary. Free shuttle to cruise Port (& airport). Great location. Can walk to Portside restaurants, but a but tricky with suitcases. Lovely rooms.

Stayed: April 2018, travelled as a couple
Thank Liztrippingout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KSMHamilton, Owner at Kingsford Smith Motel, responded to this reviewResponded 3 weeks ago

Thanks for your review Liztrippinout. It is great to hear you had an enjoyable stay at KSM and that you were able to take advantage of our free services.
We hope to see you again in the near future.

Kind regards,
Kingsford Smith Motel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2018

Very convenient for anyone needing to be close to the airport or the cruise terminal. Restaurants nearby were an added bonus. Reception staff were lovely and the fresh milk for coffee was greatly appreciated. Our room had free WiFi and was clean and comfortable.Free airport shuttle too!

  • Stayed: April 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Mez100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KSMHamilton, Owner at Kingsford Smith Motel, responded to this reviewResponded 3 weeks ago

It's great to hear your comments Mez100. Thank you for taking the time to rate your experience. KSM really is a convenient location so we are glad you were able to take advantage of all the facilities.
We thank you for choosing to us for your stay and look forward to seeing you again next time.

Kind regards,
Kingsford Smith Motel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2018

My Sister Inlaw suggested this motel due to easy access to the Cruise Terminal + the free shuttle bus. I phoned and spoke with Lorraine who was a pleasure to deal with and was looking forward to meeting her at check-in. On arrival there was a lot of road works but on entry into the motel the grounds were well maintained, clean and tidy. I was greeted by Rose. What a lovely lady! Friendly, humourous and insightful. Our room was clean and comfortable. We stayed 1 night, walked the 750m to The Hamilton Hotel (great steaks btw), slept soundly and checked out easily and quickly. Will definitely stay here again and highly recommend!! Thank you to all including the cheery cleaning staff who we bumped into when leaving. Great friendly vibe all round.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank dandmo3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KSMHamilton, Owner at Kingsford Smith Motel, responded to this reviewResponded 3 weeks ago

Thank you Dandmo3 for such a great review. You have just made our day! We always strive to create a memorable experience as our guests are our number one priority and there is nothing more important to us than knowing we have provided a positive impression so thank you so much for sharing. We really do have a great team here and we all look forward to welcoming you back again next time.

Hope you had a wonderful cruise.

Kind regards,
Kingsford Smith Motel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

This is the second time we have visited this hotel when Lorraine and Trevor were relief managing. Lorraine is great fun, it is so nice to go somewhere where you can have a laugh and feel welcomed. We were happy with our room and couldn’t hear noise from the street when the window is closed. Trevor kindly dropped us to ‘eat street’ which has a wide range of food. They provide a free shuttle to the airport too.

Stayed: March 2018, travelled as a couple
Thank lisa4864
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KSMHamilton, Owner at Kingsford Smith Motel, responded to this reviewResponded 3 weeks ago

Thanks for the review Lisa4864. Lorraine and Trevor sure are a wonderful and we are so glad they were able to make you feel welcome. Thank you for visiting us a second and time and we look forward to the third. For so many of our guests, we are their home away from home and we love that. We have had a few people concerned about the noise from the road works on Kingsford Smith Drive so thank you for mentioning it and letting people know there is nothing to worry about.

Looking forward to seeing you once again.

Kind regards,
Kingsford Smith Motel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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