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Reviews (2,723)
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All reviewscreek streetpremier roomcentral stationtwo double bedsbuffet breakfastaccor memberroom servicebusiness hotelgood sizeshort walklate checkoutroom was spaciousenjoyable staybusiness tripcar parkingqueen st mallmini bar
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9 - 14 of 2,723 reviews
Reviewed 4 weeks ago

Excellent location close to shopping precinct. At night was quiet as we stayed on western end of hotel on top floor so not much noise. We stayed in one of the premium rooms on the top floor and it was very tidy, lounge area and comfortable bed. Whole room was very clean and maintained well. If anything I am starting to get tired of stepping into bath/spa for shower but this is not the fist and not the last for this sort of room. Staff were extremely friendly from reception, to house keeping, restaurant staff (had 2 x breakfast and main meal Sat night), and Gourmet bar staff great both nights (had Sat lunch and drinks both evenings)

Room Tip: Higher floors are premium rooms with balcony
  • Stayed: June 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank sunny-queenslanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2018

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 11 June 2018

I have stayed at Novotel Brisbane around 6-8 times in the last few years. It's a well-priced hotel with everything you need. As an Accor Plus Gold member, I was appreciative of the complimentary room upgrade and the staff's willingness to cater to some of my additional requests (such as extended carparking time).

The beds are comfortable and on this occasion, I had the best pillows I've ever had in a hotel. I can only guess they were new ones.

What was lacking? My experience at check-in wasn't up to the normal high standard I had received at Novotel Brisbane. Only the absolute bare minimum information was provided such as my room number. On all my previous stays, the staff member had thanked me for my loyalty to the Hotel and to Accor as a Gold member and explained I had been given complimentary drink vouchers etc. The staff member was indeed polite and friendly but maybe needs additional training. I can provide staff name via email if Novotel Brisbane is interested but I don't wish to name people publicly online. The other lacking item was the

  • Stayed: June 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank Steve A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2018

Very good location with friendly staff and environmentally causious amenities and policy.
Hotel is a short walk to shops and places where life goes on. Yet quiet if you want to relax or take day off everything.

  • Stayed: May 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank 2travel4life_now
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2018 via mobile

Novotel close to the cbd. At first it was hard to find the entrance with the gps, but with the one way streets it findly worked it out. Great location and parking underneath. Quiet location on a weekend. Nice clean rooms, terrible wi-fi. Be careful we got charged for trying to use it. Nice gym & pool areas. I would go back again.

Stayed: June 2018, travelled with family
Thank Graham E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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