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Traveller rating
1,612
1,012
534
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252
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All reviews rooftop bar zephyr bar darling harbour new tower great location four points seafood buffet a harbour view room the club lounge valet parking an upgrade opera house aquarium conference barangaroo concierge fireworks
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36 - 41 of 3,704 reviews
Reviewed 3 weeks ago

stayed in the king room with balcony overlooking the harbor. King size bed had no top sheet, the thin quilt was only queen size. No extra pillows or blankets in the cupboards. Requested another blanket as we were cold and the heater was not helping, the blanket we were given was a joke. I have got one similar from vinnies for the dog. the old brown woolen type with satin around the edge. It had clumps of hair and fibers all over it .it was cot size I'm pretty sure, only covered our feet !
The shower had mold on the roof. There was no complimentary tooth paste or brushes or anything else for that matter, only body wash .My 2 stars are for the view only .

Date of stay: May 2021
    • Location
    • Rooms
    • Service
Thank sandyrE4497HA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the Hyatt Regency Sydney team, Owner at Hyatt Regency Sydney, responded to this reviewResponded 3 weeks ago

Dear sandyrE4497HA,

Thank you for your feedback. I was sorry to learn that there were certain aspects of your stay where we did not meet your expectations and sincerely regret your disappointment. Please be rest assured that we value all feedback as it helps us to continually review our service and offerings.

Yours sincerely,
Jane Lyons
General Manager
Hyatt Regency Sydney

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We had a (Darling) Harbour View room. It was clean and very conformable. However, there was some noise (music?) from the local restaurants - this did not intrude into our sleep. The staff are very courteous. The breakfast buffer was extraordinarily good.

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank carlosbE5295SH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the Hyatt Regency Sydney team, Owner at Hyatt Regency Sydney, responded to this reviewResponded 3 weeks ago

Dear carlosbE5295SH,

We thank you for taking the time to share your comments. We are delighted you had a pleasant stay in our newly renovated rooms and had a lovely breakfast at Sailmkaer restaurant. You are correct, when the hotel was built it didn't offer a pool and all our facilities are listed on the website. We look forward to your return.

Kind regards,
the Hyatt Regency Sydney team

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Reviewed 4 weeks ago

We love coming to this hotel. A great position in the harbour with awesome harbour views. Enjoy a drink at Zephyr lounge during sunset. Buffet breakfast is really well catered for all types. Definitely be coming back again.

Date of stay: May 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Curious05794640095
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the Hyatt Regency Sydney team, Owner at Hyatt Regency Sydney, responded to this reviewResponded 3 weeks ago

Dear Curious05794640095,

We thank you for choosing to come back to the hotel and we are delighted to hear you had a great stay. From its location to Daring Harbour and sunset drinks at our rooftop bar, Zephyr. We are excited for the return of Sailmaker's breakfast buffet and great to read you had a hearty start to the day. We look forward to seeing you again.

Safe travels,
the Hyatt Regency Sydney team.

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Reviewed 4 weeks ago via mobile

The room was clean and comfortable. Great location to King Street Wharf and Darling Harbour . Beds and pillows were comfortable. However, we paid for breakfast but the line was so long over 100 people in front of us and it wasn’t moving so we went elsewhere .. also couldn’t get up to Zephyr Rooftop bar again the line was long we didn’t realise we needed to book .. overall nice place would stay again for the location .

Date of stay: May 2021
Trip type: Travelled as a couple
1  Thank leamca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the Hyatt Regency Sydney team, Owner at Hyatt Regency Sydney, responded to this reviewResponded 4 weeks ago

Dear leamca,

We thank you for your feedback on your recent stay with us. We are delighted to read our location was ideal for your trip and had a comfortable stay in our newly renovated room. We thank you for comments regarding the long queues to our restaurant and bars. We try to accommodate and encourage all our guests to make a reservation to secure a seating. We will share this with the team to ensure we communicate this effectively. Safe travels and hope to see you again soon.

Kind regards,
the Hyatt Regency Sydney team.

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Reviewed 4 weeks ago

Fabulous place to hold a business meeting or seminar. Well catered, good meeting rooms, great accommodation and onsite bars and eating locations. Within walking distance to other entertainment locations or restaurants.

Date of stay: May 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hyatt Hotels
Thank Big_Andy3166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
the Hyatt Regency Sydney team, Owner at Hyatt Regency Sydney, responded to this reviewResponded 4 weeks ago

Dear Big_Andy3166,

We thank you for taking the time to post your review following your stay with us. We are pleased to read you have a great stay in our newly renovated rooms and our offerings available at our restaurant and bars. We are also delighted to know the hotel's meeting facilities was well catered for and the location with ideal for this trip. We look forward to seeing you again soon.

Kind regards,
the Hyatt Regency Sydney team.

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