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All reviews great location one bedroom apartment room service city centre walking distance washing machine and dryer business trip comfortable room good size car parking pleasant stay an upgrade short stay reception staff buffet breakfast war memorial manor
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Reviewed 17 August 2018

While the bathroom may have been a bit aged and in need of some refurbishment, the room itself was contemporary and very comfortable. The room I was in was quiet and I felt so at home there. The staff are very polite and helpful and this is one of the hotels greatest assets.

  • Stayed: August 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank cverspaget
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlanaFriend, Manager at Mantra on Northbourne Canberra, responded to this reviewResponded 22 August 2018

Dear cverspaget,

Thank you for sharing comments on your recent stay! We are pleased our teams service and comfortable room contributed to a great stay! We hope to see you again soon for your next visit to Canberra!

Kind Regards,
Alana Friend
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2018 via mobile

I had to get a different room the first was very smelly. Second room wasn’t as bed but dirty. Have uploaded a few photos. Won’t stay again. Very disappointed. Also very dated and not sound proofed. I can hear people coming and going.

Stayed: August 2018, travelled on business
2  Thank rosietas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlanaFriend, Manager at Mantra on Northbourne Canberra, responded to this reviewResponded 22 August 2018

Dear rosietas,

We appreciate you taking the time to share feedback on your recent experience. I am sorry to hear of the issues presented in the room as this is not up to the standard of our team. We will be sure to follow this up directly with our housekeeping team. We hope we have the opportunity to welcome you back again in the future.

Kind Regards, Alana Friend
Operations Manager

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Reviewed 15 August 2018

Conveniently walking distance to the spots we wanted to visit and not far from city centre, the unit was comfortable and had enough space for three adults to spend time together. Kitchenette small but suitable for simple meals.

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank wouldtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlanaFriend, Manager at Mantra on Northbourne Canberra, responded to this reviewResponded 22 August 2018

Dear wouldtravel,

Thank you for sharing comments on your recent experience with us at the Mantra on Northbourne. It is great to hear our spacious apartments were ideal for you. We hope to welcome you back again in the future!

Kind Regards,
Alana Friend
Operations Manager

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Reviewed 13 August 2018

There was considerable street works and noise outside of the hotel - but every detail within the hotel was a good experience, friendly and clean. I had several request for the staff and each of them was satisfied quickly and with no fuss. Thanks you.

  • Stayed: August 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jackgregg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlanaFriend, Manager at Mantra on Northbourne Canberra, responded to this reviewResponded 13 August 2018

Dear jackgregg,

Thank you for the review! We are pleased to hear you had a great experience with us! The Canberra Light Rail project is currently underway at the moment but is due for completion at the end of this year. We hope we can see you again for your next visit to Canberra!

Kind Regards,
Alana Friend
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2018

The whole place needs a thorough clean and refresh. The other Mantra in Canberra was sparkling and welcoming; this place was tired and dated. It was poor value for money for just one night in Canberra

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank harrisonadams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlanaFriend, Manager at Mantra on Northbourne Canberra, responded to this reviewResponded 13 August 2018

We appreciate the feedback on your recent experience. I am very sorry to hear of the cleanliness issues- we will be sure to address with our team. We hope we have the opportunity to welcome you back again in the future.

Kind Regards,
Alana Friend
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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