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All reviews great location one bedroom apartment city centre walking distance good size an upgrade car parking reception staff comfortable stay manor sauna braddon laundry cafes kitchenette australia foyer
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Reviewed 9 July 2018 via mobile

We arrived and were pleasantly surprised as the hotel was looking lovely in reception. Guys on the front desk were very friendly and helpful. We were driving an SUV with a pod on top and they advised it may not fit in the underground parking that we pay extra for, so we tried to find street parking, however was unsuccessful. We came back to the hotel and emptied the pod and reception took it for us behind desk. Perfect. Room was tidy. Beds came as requested. Rooms warm. Bathroom could be cleaned a bit better and could do with a bit of a renovation. Main Bed was comfy, besides pillows... not sure if u could really call them pillows. Felt more like a cot set sheets put in a pillow case. Breakfast, had a lot to choose from and good value for the money. I was set to give a 4, however, when we went to pack car, the car park had cars everywhere. One car waited for us and that was fine however, another car had double parked across and behind us and was extremely difficult to reverse out of the space. One had to direct and another had to drive. We then drove around to front of hotel to put the pod back on. We parked to the very left as it seemed like cars entered on first drive way and drove in front of hotel to up the back car park. We did this as to not get in peoples way while putting pod on car and packing the pod. We had car after car pull in the second drive way and one rude woman had her say that it is not a good place to park. I feel the hotel let others not staying at the hotel park in the car park? This caused a lot of stress while trying to exit the hotel due to im guessing the hotel allowing people from other businesses to park in the car park.

Date of stay: July 2018
Trip type: Travelled with family
Thank mrs_schloff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 July 2018

Came to Canberra for a shopping trip, good centrally located property. Staff were very friendly and helpful, rooms clean and tidy, little dated but still nice. Had dinner in, room service excellent, food beautiful. Would stay again.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lawtrabell
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AlanaFriend, Manager at Mantra on Northbourne Canberra, responded to this reviewResponded 16 July 2018

Dear lawtrabell,

We appreciate the comments on your experience with us! We are so happy to hear you enjoyed our teams service and our in room dining options. We hope to see you again soon!

Kind Regards,
Alana Friend
Operations Manger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2018

Our 1 night stay with our toddler was made very easy by the friendly and helpful staff. The room and bathroom were both big and spotless, an evening meal in the restaurant was delicious. The location was ideal, both as access and in easy walking distance on the centre

Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank robertsclaire485
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AlanaFriend, Manager at Mantra on Northbourne Canberra, responded to this reviewResponded 16 July 2018

Dear robertsclaire485,

Thank you for the comments on your recent stay with us at the Mantra on Northbourne. It is so great to hear our friendly team, cleanliness and restaurant all contributed to a great stay!

We hope to welcome you back again soon!

Kind Regards,
Alana Friend
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2018

Very clean and comfortable rooms with extremely helpful staff. The hotel was centrally located and close to both town activities and good restaurants. Excellent breakfast facilities. Would definitely stay here again.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank bpower870037
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AlanaFriend, Manager at Mantra on Northbourne Canberra, responded to this reviewResponded 16 July 2018

Dear bpower870037,

Thank you for sharing comments on your recent stay with us at the Mantra on Northbourne. It is so great to hear our fantastic location and breakfast contributed to a great stay! We look forward to welcoming you back again in the future!

Kind Regards,
Alana Friend
Operations Manager

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Reviewed 3 July 2018

The staff were professional and attentive and the service we received was excellent. The room was extremely clean and spacious. The service coupled with a very affordable rate, makes it a highly recommendable choice.

Date of stay: July 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Trip277748
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AlanaFriend, Manager at Mantra on Northbourne Canberra, responded to this reviewResponded 16 July 2018

Thank you for the great comments on our teams friendly service ! We are also pleased our hotel facilities provided great value for your stay. We hope to welcome you back again soon!

Kind Regards,
Alana Friend
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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