Quiet, clean and comfortable, but a few issues. The indoor heated pool has a good supply of towels and they do a great breakfast with real coffee. My room wasn't as expected on check-in, my fault, and although the hotel was full we were quickly moved into into a more suitable room. That was great and outweighed the few glitches we encountered. For example, after an hour wait for a room service dinner I called again to check progress - they had omitted to note our room number when the order was taken. Keeping two hungry, tired little ones waiting until after 9 for their dinner was no fun, but the food was good when it eventually found us. The pool is losing its coating and tiles are falling off, in our room the footstool had lost one of its feet, the sofa bed was damaged, the batteries in the tv remote were almost flat. . . But it was clean and quiet, the bed was very comfortable, the staff were friendly and helpful and it was good value for Canberra.
- Official Description (provided by the hotel):
- Novotel Canberra offers premium 4.5 Star hotel accommodation in the heart of the nation's capital and close to the retail, entertainment and business district. Novotel Canberra features 286 rooms, suites and apartments, all with a comfortable, modern design. The hotel features an indoor heated swimming pool, sauna, spa and gym. Please note that the pool, spa and sauna will be closed from 26 April 2016 until 30 May 2016 during refurbishment of the pool and spa area. Enjoy the onsite One Restaurant for breakfast and dinner 7 days, while One Bar offers all day dining and drinks. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Canberra Hotel Canberra
- Accor Canberra
- Canberra Novotel